Mega App mit super nerviger Werbung
Response from developer
Hello! Thank you for your feedback. Currently, there is no way to disable the adverts. If you have encountered a situation that appears to be a technical issue, please let us know via support@wayaway.io.
Carry on
An sich gut, die Werbung nervt…
Too annoying advertisements!!!!!
Great app for getting airlines tickets at a good price.
Scam, fraude, fraud. Financial scam
Complete scam. The app promises cheap flights, but when you make the purchase, they steal your credit or debit card details and send a fake receipt. It looks legitimate with flight details and airlines, but key information like seat numbers and booking codes is missing. When you arrive at the airport, there’s no record of the purchase, and your card is charged with large amounts, leaving your accounts empty.
Fraude. Ofrecen vuelos baratos y, tras tomar tu información de tarjeta, te envían un recibo falso con detalles incompletos. Al llegar al aeropuerto, no hay ningún registro de la compra. Luego descubres que vaciaron tu cuenta con cargos fraudulentos.
Fraud. They offer cheap flights and after taking your card information, they send a fake receipt with incomplete details. When you arrive at the airport, there’s no record of your purchase. Later, you find out they drained your account with fraudulent charges.
Estafa financiera. Compras un vuelo barato, proporcionas los datos de tu tarjeta y recibes un comprobante falso con información incompleta. Al llegar al aeropuerto no hay registro, y mientras tanto, te das cuenta de que vaciaron tu cuenta bancaria con cargos grandes.
Financial scam. You buy a cheap flight, provide your card details, and receive a fake receipt with incomplete information. When you arrive at the airport, there’s no record of the purchase, and in the meantime, you find out they’ve drained your bank account with large charges.
Cuidado, fraude. Al comprar vuelos baratos, te roban la información de tu tarjeta y te mandan un recibo falso. Los detalles parecen legítimos, pero faltan datos como el código de reserva. Al final, no hay registro de la compra y te han hecho cargos enormes.
Beware, fraud. When buying cheap flights, they steal your card information and send you a fake receipt. The details seem legitimate, but key info like the booking code is missing. In the end, there’s no record of the purchase and your account gets hit with massive charges.
Engañosa
Wonderful App
App is fine but customer support behind it is third world
Response from developer
Hello! Let us clarify that through our app you can find a suitable flight. Then we redirect you to the websites of ticket agencies and airlines, where you make and complete the booking. As far as we understand, you paid for the order through an agency and also communicated with its support, not ours. This is how the buying process works: the seller sends money to the airline and then provides you with tickets. So to return it, you need to request a refund from the agency, while the agency needs to receive the payment from the airline itself. Please send us your ticket via any social network or in-app feedback form if you have not received a refund. We will check what went wrong.
SCAM LIKELY
BAIT & SWITCH BEWARE
Response from developer
Hello! We want to help you figure it out. Let us clarify that our service does not change the booking parameters. After searching with WayAway, you go to the agency or airline website to make and pay for the booking. We don't have phone support either. As we understand, you communicated with the ticket seller. For better understanding the situation and finding out why the airline changed and the seller's support did not help you, please share with us your itinerary receipt and screenshots of correspondence with the company. You can contact us by email support@wayaway.io.
too many ads
If there is rating less than a star i will give it
Regenbogen
Не работает
It just took my money with no ticket
Bad customer service bad app
Response from developer
Hello there! We are sorry you had such experience and the plans were messed up. We'd like to clarify that we don't have a phone number. If we understood correctly, you have contacted the seller of the ticket (an agency or an airline). The ticket could not be sent if the airline did not confirm the availability of seats at the selected fare. In this case, the seller issues a refund, because it is no longer possible to issue a ticket at the old cost. If you don't receive the refund within the specified time, please contact us using the feedback form: https://i.wway.io/fa4whm (at the bottom of the page). We will advise you how to proceed in such case.
Kayak is better
Be careful!!!
Response from developer
Hello! First of all, we don't call our clients. When you are buying a ticket, we redirect you to a website. The website belongs either to an airline, or to a ticket agency. That's there you fill up all of the necessary information, including your card details. That means that Wayaway isn't involved in the process of payment. Furthermore, we do not receive most of the information from your booking, such as a phone number. Only the seller knows it. And that's who you were talking to. Secondly, the price changing after a booking is normal, it happens sometimes. The fare availability is checked twice – when you’re redirected to the partner’s website and when you pay. The availability check at the payment stage is in place so as not to charge the customer the wrong amount. Some agencies, for example Smartfares, don’t even guarantee the price after payment. The customer pays for their ticket, gets a booking confirmation stating that their ticket will be issued in around 24 hours, and then they get another email saying that the ticket price has gone up and that the customer has to pay extra! Smartfares often get complaints for this, however this condition is written in their terms of use, which is why it’s always worth checking the seller’s terms and conditions.
