Radical Operational Changes
Chelsea have basically a good App full of current and regularly updated info, but due to lack of communication on key changes turn it into a problem for their Season Ticket holders and Members.
Updates, as well as improving it, introduce changes that impact negatively without advising the user, typical of this being removal of ability to see your Loyalty Points and those of everyone in your Network so you can’t check these to make bookings dependant upon them. Admittedly you can still check this on the main web site but you can’t check those in your Network.
Also the vaunted feature of the opening page link to your booked tickets for speed of access has vanished and you need to dig deeper to find them, which can delay both main gate and turnstile security processes to enter the ground.
Even more frustrating, when queried you get no tangible answers.
Updates, as well as improving it, introduce changes that impact negatively without advising the user, typical of this being removal of ability to see your Loyalty Points and those of everyone in your Network so you can’t check these to make bookings dependant upon them. Admittedly you can still check this on the main web site but you can’t check those in your Network.
Also the vaunted feature of the opening page link to your booked tickets for speed of access has vanished and you need to dig deeper to find them, which can delay both main gate and turnstile security processes to enter the ground.
Even more frustrating, when queried you get no tangible answers.
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DdaGigsta
Stop with the women’s updates
No matter how many times I toggle off the notifications about the women’s team, I still get them. Please fix this bug and stop sending me these
MRMister Ralphie
iPad
Why is this app not made for iPad also. Come on you blues
RRasIron
starting 11
predicting starting 11 not working, when i click on it , it shows a white blank page
OTog tdg
Awful
The new update is terrible. tickets have become impossible to find. Match day has become so awkward, waiting for the app to load, scroll through upcoming matches or other tickets, going through multiple steps to find/load the tickets, and then by the time you get through bag searches and have to show your tickets again, the app reloads and you have to go through the whole process waiting. It used to be so much easier. They need to be accessible immediately from opening the app.
Also, Despite adjusting push notifications settings, I am inundated with updates about the academy teams, match scores, etc and quite frankly I do not care. Despite them being toggled off in the app, I am still receiving these updates and it’s frustrating.
Also, Despite adjusting push notifications settings, I am inundated with updates about the academy teams, match scores, etc and quite frankly I do not care. Despite them being toggled off in the app, I am still receiving these updates and it’s frustrating.
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Cchaldlsmx
