chess24 > Play, Train, Watch User Reviews

Customer Experience

Positive experience7.1% of reviews
Neutral21.4% of reviews
Negative experience71.4% of reviews

~ Based on 14 written reviews from the US App Store.

Is chess24 > Play, Train, Watch Safe?

Not enough ratings yet to assess chess24 > Play, Train, Watch.

Is chess24 > Play, Train, Watch Legit?

chess24 > Play, Train, Watch is no longer available in the App Store. AppsHunter Legitimacy Score for chess24 > Play, Train, Watch is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

Horrible

The website and app aren’t the same at all for starters. If you are winning a game and the opponent just closes the client or app, their timer will tick down to 0 and then it will say connection lost and you won’t receive your points. I’m constantly playing people + or - 400-500 elo above and below mine. Cheaters run rampant. Getting “flagged” is way too common due to extreme delay. There is no way to report a player for cheating on the app. The entire thing is a nightmare. The videos/training aren’t worth it what so ever. They’re poorly edited and put together. Hardly any different boards and Themes to choice from. And also I’m not even sure if the engine they use for the analysis is up to date. The latest version of stock fish smokes whatever the app has 10/10 games. I really tried everything the app and website had to offer. I love the game of chess and it’s community, but this has been a miserable experience. Last time I’m playing a game against a dude at 1230 elo and he’s playing engine move after engine move and gets away with it. I will be uninstalling and no longer continue to be a premium member.
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Don’t use it for blitz or bullet on mobile

1. There’s a huge lag between move being made on server and move being shown to me. That means my time is spent on server instead of me thinking.
For me, it shows that the opponent is thinking and it’s time is counting down. Then, when the info arrives, the clocks are adjusted, the opponent suddenly gets back 2-3-4-5 or more seconds which are deducted consequently from my time. It just kills me.
2. Premoves are ignored. Can’t explain it, it shows as purple then after some time it’s deselected and it’s not happening. My educated guess is that somehow the app is notified that opponent moved but it cannot make my move because still waits for the opponent move and then is when abandons my premove.

All in all, making two taps to make a move is slow enough, but losing almost all of my time with the lag, losing the premoves means playing a blitz is an irritating torture.

I know there are other features in this app. But still, this is a mobile app, meaning a lot of people will use it to kill a few minutes with playing a few blitz games. Or to challenge a grandmaster in banter blitz. I simply won’t review how effective is learning openings on mobile…
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Featureless?

Less features than the original blue chess24, only play unrated guests, no live tournaments, and no chess set skin support.

I still play and like the experience of the original chess24 app…this app is lacking to say the least.

The only thing I do like about this app is that the actually gameplay is smoother than its blue counterpart.
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There is no hope

chess.com and lichess remain years ahead. my advice is to forget about chess24 being a playing platform, just enjoy their low-tech broadcasts.

Made for beginners not chess enthusiast

First blue version of app was great! Seemed to be designed by chess players for chess players. New orange version is okay but just okay. Seems to promote learning and educating new people about chess but the board and play is mah. The animation and touch feel is not needed for people to know how to play already. Old version was better.
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Board design not great

Please allow choice of board designs including the “wood style” options. Also, pls include the game storage known from old app

Pointless to open an account

This is by far the worst out of the 3 the other being chess.com and lichess. Pairs you up against guests unless you pay… and has adds

Problems

The main issue now with this app is games being spontaneously aborted at the end. Many times I’ve been in winning positions and the game just stops and it’s oops game was aborted. Twice today my games were aborted with my opponent letting the time run out and the game is aborted. And then looking back at the game log they were awarded a win? It seems like what should be the basics of a chess app are lacking with this one. Anyways I’m going to delete this app to avoid further aggravation and come back in a few months to see if the bugs have been fixed.
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Response from developer

Thanks for trying our new Chess app. From next week premium users can choose not to be paired against guests. Regarding playing bullet, have you tried disable move animations on the setting menu? I'll pass the feedback about the 10 active games limitation to the development team. Hope you can see and feel the difference. New build is coming up next week. Best, Christian

The new app works pretty well

Playing on the new chess24 app is good! Gameplay is smooth and functional.

No forgot password option

I don’t have an account but it says my email is taken. So I can’t create a new account or sign in to account I don’t have.

Meh

Less features, still no chat. No saved games. No watching tournaments. Takes much longer to find opponents online. Overall downgrade from previous version.

Bugs

Add Sign In with Apple. News show each article twice. Add premove and auto-queen settings.

Edit: the fact that I couldn’t figure out whether premove is enabled, should be enough for you to report that - too - to developers. As a user, it’s clearly not obvious enough.

- An iOS developer

Response from developer

Thanks for the suggestions Daniel! Sign In with Apple and other services is coming very soon. Premove is already supported, please try to move a piece while waiting for the opponent's turn. The purple marks a premove being registered. Will pass the suggestion about auto-queen to the developers. Best regards Christian

Clock is messed up!!!

Please fix the bugs. The clock is messed up it doesn’t log the correct time when a move is played. There’s a lag on the UI

Response from developer

Thanks for your feedback and for trying our app. We have experienced a few issues due to the high traffic that caused a few problems with the clocks. We have increased capacity now and a new version with a lot of fixes and a few new features is coming up next week. Please check it out and let us know what you think! Cheers Christian

Why not include the live tournaments?

The “old app” allowed you to do everything this one does PLUS follow live games. This app doesn’t have the ability to follow live games.

Response from developer

Thanks for the feedback and for trying our new app. Correct, there is a lot of functionality that is available in the old app that is still on the market. Following live games and many more features are coming soon. regards. Christian