Trash app
Can’t create an account without calling. Take your banking else where
Great app & customer service — but please add modern 2FA
Good app, looks and feels modern. Offers modern features like mobile check deposit and Touch ID to sign in. Keep in mind that some of the other reviews might have been written when an older version of the app existed, but as of 2022 the app is really good. Chief Financial’s customer service is also top-notch. The only thing I’d recommend for the app is modern two-factor authentication (like with OTPs) instead of security questions. Or at least provide it as an option. But I’m still giving five stars since it’s a really good app and credit union.
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Friendly and Helpful
Never had any experience that wasn’t professional and pleasant even now when all employers are going through such misery just trying to get employees to come back to work. Even short staffed, Chief Financial is an asset to the community!
Tom w
Can’t edit bills account numbers
Barriers to entry
It’s absolutely obnoxious that I have to enter a security code every time I login, and that I need a second login to do mobile deposit that takes longer to process than if I went in branch. It’s truly the dark ages.
