Scam
Good app, but
This sum bs
Issue with login
Disappointed
I deleted my original account and created a new one. I contacted Chispa to ask them to restore my previous purchase on my new account, but they have not responded or provided any real assistance.
On top of that, the app keeps showing me people who are far outside the distance range I selected. I set my preferences to around 20 miles, but I was still being shown people much farther away.
I paid for a service that did not work as expected, and now I can’t even get proper customer support regarding my purchase. Between the $133 refund issue, the inability to restore my purchase, poor customer service, and inaccurate distance preferences, I’m extremely disappointed with Chispa.
I would not recommend spending money on this app.
Bad app
Subscribe
Matches
The Explore page feels repetitive, the profiles don’t seem to match the people who have supposedly liked me, and the whole experience feels like I’m being shown a very limited pool of users. It makes the app feel less like a dating app and more like it’s intentionally restricting who you can actually interact with.
I’ve used other dating apps and had much better experiences. Chispa needs to seriously fix its matching and Explore system because right now, it’s frustrating, inefficient, and honestly not worth the time.
Sucks
😡
Fake Accounts
Don’t download.
Accounting
Cool
Scam
No customer support for disabled account
I have also contacted customer support multiple times and have been directed back to the appeal form even though I had already completed it. At this point, I have followed every process Chispa has provided and have received absolutely no communication about my account.
I understand that Chispa has rules and that accounts can be banned for legitimate reasons, but users should at least have a functioning appeal process and receive a response when they follow the required procedure. I would simply like to know why my account was disabled and have my appeal actually reviewed.
I was also actively talking to someone I genuinely felt was a great match when my account was suddenly disabled. Because I lost access to the conversation and had no warning that this was going to happen, I also lost the only communication method I had with someone I was getting to know. I may have missed out on a meaningful connection because of an unexplained account action that I have still been unable to get any answers about.
