Fake Accounts
No real accounts you ever match with - they push their premium constant claiming there are matches then after you pay you still don’t match - they want you to spend money on extra larger likes to get noticed but don’t match with anyone because they want you to continue paying. Tested this with multiple account different profiles and photos of different races and cultures men and women profiles.
Don’t download.
Don’t download.
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Accounting
Purchased the subscription, 15 minutes later I was logged out and no able to log back in. Contacted customer support and can neither get a refund or resolve the issue.
Cool
Cool
Scam
This app only wants your money it doesn’t work you won’t get any real love
No customer support for disabled account
My account was disabled without any warning or explanation, and I have never been told what I supposedly did wrong. I followed Chispa’s instructions and submitted a ban appeal, but never received a response. I submitted it again after waiting weeks and still have received nothing.
I have also contacted customer support multiple times and have been directed back to the appeal form even though I had already completed it. At this point, I have followed every process Chispa has provided and have received absolutely no communication about my account.
I understand that Chispa has rules and that accounts can be banned for legitimate reasons, but users should at least have a functioning appeal process and receive a response when they follow the required procedure. I would simply like to know why my account was disabled and have my appeal actually reviewed.
I was also actively talking to someone I genuinely felt was a great match when my account was suddenly disabled. Because I lost access to the conversation and had no warning that this was going to happen, I also lost the only communication method I had with someone I was getting to know. I may have missed out on a meaningful connection because of an unexplained account action that I have still been unable to get any answers about.
I have also contacted customer support multiple times and have been directed back to the appeal form even though I had already completed it. At this point, I have followed every process Chispa has provided and have received absolutely no communication about my account.
I understand that Chispa has rules and that accounts can be banned for legitimate reasons, but users should at least have a functioning appeal process and receive a response when they follow the required procedure. I would simply like to know why my account was disabled and have my appeal actually reviewed.
I was also actively talking to someone I genuinely felt was a great match when my account was suddenly disabled. Because I lost access to the conversation and had no warning that this was going to happen, I also lost the only communication method I had with someone I was getting to know. I may have missed out on a meaningful connection because of an unexplained account action that I have still been unable to get any answers about.
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