Chorus by ZoomInfo User Reviews

Chorus by ZoomInfo
Chorus by ZoomInfo
Zoom Information, Inc.

Top reviews

So useful

All of the functionality that I need!

Crashes and gets stuck constantly

When using the app to simply play videos it gets stuck 99% of the time. It freezes or crashes completely. It makes you wonder if they test this or based on the other comments even care at all.

Can't even log in with sso

My company creda require an up to date and secure browser for login. Since the iframe goes to a WebView from iOS 13 I'm blocked from completing authentication...

Good…when it decides to work

Login loops always throwing errors. Go to website on mobile and it forces you into a broken app with a bad SSO login experience.

Unable to use app

My phone is already enrolled in my organization’s device Microsoft’s company portal program. Yet Chorus still thinks it is not and that is preventing me from signing in and using the Chorus mobile app.

Please either fix this sign in issue to use the app or allow me to access recording from the web browser while I’m on my mobile.
Thanks
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Constantly crashes

This app has crashed over and over, it’s not usable at all.

Can’t access from iPhone with microsoft365 login

I get into a loop. The app directs me to Microsoft edge (why???) and the edge back to the app

Missing key features

Cannot add to live call using app, can’t access desktop version on my phone

You can’t see the calls on the app

You can’t see the calls like on the web

Costs a dollar doesn’t work

Paying loads for my Chorus and ZoomInfo seat on desktop, and they still charge a dollar for the app

Wouldn’t be complaining, but none of the recordings will play

The app needs work.

I've used the app for about 30 minutes and it crashed 3 times. There's also no way to filter calls in "My Team's Recording's" However I like that there is a mobile app where I can listen to my teams calls.

Forced reroute to app with limited features

Chorus now won’t allow me to log into the site via mobile browser. It is forcing me to use the app, I am continuously rerouted no matter how I try to log in. The app has limited features and I cannot complete the urgent task I’m trying to do - in this case approve and new user. Very frustrating.

Never loads

Awful UX too many bugs and videos I need to load never do

app won’t even log me in

I’ve worked in tech for a while and very familiar with ZoomInfo. This app doesn’t even allow me to log in with my gmail or my okta so it’s useless. The log in function is clearly broken.

My enterprise company just moved from Gong to Chorus and so far Gong is so much better in every way it’s not even funny.

Until this app gets an update to simply allow me to log in, it’ll continue to be useless and hinder my ability to access my calls on the go.
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Crashes

First of all i can’t even access the application online on my phone which is incredibly annoying because the online application is much better and you get access to filters. Instead I’m just prompted to download the app.

Well the app just crashes anyway….

So i can’t use it on safari and i can’t use the app….sad design.

Add in a close button online for people using phones or add filters to app and make app useable lol.

Not asking for much.
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Horrible

Might be the worst mobile app in modern day. Can’t even get the app to open, let alone use. What a terrible user experience, and the fact that it doesn’t even open anymore is the least of its user experience issues.

Mobile Experience is inferior to all competitors

Mobile application is useless. No access to bookmarks, no ability to download to listen later (like on a plane, areas of the country with poor cell reception, or locations with no Wi-Fi. Gong is definitely a better investment if your company has road warriors even if it is more expensive. Very very disappointing.
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No features not useful

I can’t find playlists or see deals like gong. The filtering is not in the mobile app there is not filtered search and any bookmarked calls are gone.

I wish my company would buy gong

The app is really bad

The app feature set is so limited it’s basically unusable and anytime you open a link on a phone or tablet it forces you to go to the app.

Doesn’t work

Doesn’t connect to the MS Authenticator properly. Will not work. What a waste of time. Just update the old app why don’t you?