Chorus by ZoomInfo User Reviews

Customer Experience

Positive experience13.0% of reviews
Neutral4.3% of reviews
Negative experience82.6% of reviews

~ Based on 23 written reviews from the US App Store.

Is Chorus by ZoomInfo Safe?

Chorus by ZoomInfo has mixed safety signals based on user ratings. AppsHunter Safety Score for Chorus by ZoomInfo is 62/100.

This assessment is based on 37 user ratings, with an App Store average of 2.9/5.

Safety Analysis

43.2% of ratings point to a safe experience
2.7% of ratings suggest some concerns
54.1% of ratings point to a risky experience

~ Based on 37 App Store ratings for Chorus by ZoomInfo.

Is Chorus by ZoomInfo Legit?

Chorus by ZoomInfo appears to be a legitimate app. AppsHunter Legitimacy Score for Chorus by ZoomInfo is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

So useful

All of the functionality that I need!

Crashes and gets stuck constantly

When using the app to simply play videos it gets stuck 99% of the time. It freezes or crashes completely. It makes you wonder if they test this or based on the other comments even care at all.

Can't even log in with sso

My company creda require an up to date and secure browser for login. Since the iframe goes to a WebView from iOS 13 I'm blocked from completing authentication...

Good…when it decides to work

Login loops always throwing errors. Go to website on mobile and it forces you into a broken app with a bad SSO login experience.

Unable to use app

My phone is already enrolled in my organization’s device Microsoft’s company portal program. Yet Chorus still thinks it is not and that is preventing me from signing in and using the Chorus mobile app.

Please either fix this sign in issue to use the app or allow me to access recording from the web browser while I’m on my mobile.
Thanks
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Constantly crashes

This app has crashed over and over, it’s not usable at all.

Can’t access from iPhone with microsoft365 login

I get into a loop. The app directs me to Microsoft edge (why???) and the edge back to the app

Missing key features

Cannot add to live call using app, can’t access desktop version on my phone

You can’t see the calls on the app

You can’t see the calls like on the web

Costs a dollar doesn’t work

Paying loads for my Chorus and ZoomInfo seat on desktop, and they still charge a dollar for the app

Wouldn’t be complaining, but none of the recordings will play

Response from developer

Hello, we're sorry to hear about your experience. Please contact us at mobileapps@zoominfo.com for further assistance

The app needs work.

I've used the app for about 30 minutes and it crashed 3 times. There's also no way to filter calls in "My Team's Recording's" However I like that there is a mobile app where I can listen to my teams calls.

Response from developer

We're sorry to hear about your experience. For further assistance please contact us at mobileapps@zoominfo.com

Forced reroute to app with limited features

Chorus now won’t allow me to log into the site via mobile browser. It is forcing me to use the app, I am continuously rerouted no matter how I try to log in. The app has limited features and I cannot complete the urgent task I’m trying to do - in this case approve and new user. Very frustrating.

Response from developer

We're sorry to hear about your experience. The Mobile web version has been discontinued and the Mobile app is replacing it. These kind of actions are available only on the desktop web version. If you need further assistance please contact us at mobileapps@zoominfo.com

Never loads

Awful UX too many bugs and videos I need to load never do

Response from developer

We're sorry to hear about your experience. For further assistance please contact us at mobileapps@zoominfo.com

app won’t even log me in

I’ve worked in tech for a while and very familiar with ZoomInfo. This app doesn’t even allow me to log in with my gmail or my okta so it’s useless. The log in function is clearly broken.

My enterprise company just moved from Gong to Chorus and so far Gong is so much better in every way it’s not even funny.

Until this app gets an update to simply allow me to log in, it’ll continue to be useless and hinder my ability to access my calls on the go.
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Response from developer

We're sorry to hear about your experience. We'll be happy to assist you and help you to login. Please contact us at mobileapps@zoominfo.com for further assistance

Crashes

First of all i can’t even access the application online on my phone which is incredibly annoying because the online application is much better and you get access to filters. Instead I’m just prompted to download the app.

Well the app just crashes anyway….

So i can’t use it on safari and i can’t use the app….sad design.

Add in a close button online for people using phones or add filters to app and make app useable lol.

Not asking for much.
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Response from developer

We're sorry to hear about your experience. For further assistance please contact us at mobileapps@zoominfo.com

Horrible

Might be the worst mobile app in modern day. Can’t even get the app to open, let alone use. What a terrible user experience, and the fact that it doesn’t even open anymore is the least of its user experience issues.

Response from developer

We're sorry to hear about your experience. For further assistance please contact us at mobileapps@zoominfo.com

Mobile Experience is inferior to all competitors

Mobile application is useless. No access to bookmarks, no ability to download to listen later (like on a plane, areas of the country with poor cell reception, or locations with no Wi-Fi. Gong is definitely a better investment if your company has road warriors even if it is more expensive. Very very disappointing.
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Response from developer

Thank you for your feedback. We are actively working on adding more features to our app and would love your input as we continue to build out the product roadmap. Would you be open to sharing your experience and needs in more depth with a member of our product team? If so, please contact us at mobileapps@zoominfo.com.

No features not useful

I can’t find playlists or see deals like gong. The filtering is not in the mobile app there is not filtered search and any bookmarked calls are gone.

I wish my company would buy gong

Response from developer

We apologize for the inconvenience. We'll be happy to hear your thoughts and experience. Please reach out to us at mobileapps@zoominfo.com.

The app is really bad

The app feature set is so limited it’s basically unusable and anytime you open a link on a phone or tablet it forces you to go to the app.

Response from developer

We apologize for the inconvenience. We'll be happy to hear your thoughts and help out. Please reach out to us at mobileapps@zoominfo.com.

Doesn’t work

Doesn’t connect to the MS Authenticator properly. Will not work. What a waste of time. Just update the old app why don’t you?