Not worth Subscription
This is not worth the money for the subscription. You still have to rent the movie or show you want to watch. Why pay for a subscription when you can just rent it without one? Makes no sense. I would have given this zero stars if I could.
Apple TV
Purchased several titles from this company and cannot access them now! This is a scam of a company. They do nothing for you!
They steal from you by taking your money and giving you nothing!!
They steal from you by taking your money and giving you nothing!!
Thieves
Beware of this channel. I purchased a number of films from them which disappeared from my account. They could not find them because they told me they had lost their customer data. When I did produce proof of purchasing titles from them they then refused to give me a refund saying that they only now operate in the US and Canada and cannot refund me in the UK. Other users have commented the same. These people are thieves. Shame on you Christian Cinema - seems like you’ve gone to the dark side.
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Why available on the UK App Store…
…when none of the content is?
Cannot access my purchases
I purchased a number of films from the group over the last number of years. About six months ago, I was not able to access my purchases, with one exception. I have been in conversation back-and-forth with customer service over email. I started conversations with them when I noticed the problem last January. At first, they were quite responsive, and said they were working on the issue. I checked in once per month, and for the first couple months they sent replies saying they were still working on it. then I wasn’t getting any reply to any of my emails. I decided to call them, which was a long distance call. The first call said they would send an email, which never came the second call resulted in an email. These calls ended up costing me $16 in long-distance charges. The last email exchange informed me that they think faith-based content may be limited in my area, with no explanation regarding why there would have been a change since last year. I also asked if I could have a refund for the titles that I can’t access, at least two of them I haven’t watched yet. They have not replied to those questions, even though they have sent emails since.
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No Support
I can’t get any response from support to fix my subscription issue but they have my money. I want my money back!
They need to shut this service down till they know what they are doing.
They need to shut this service down till they know what they are doing.
Scam
App hasn’t worked since October 2023. Lost almost all of my purchased movies. Had to give the company a list of all of my movies multiple times, because they lost all of them from the old company. Even though at first I was told they had rather list and it would only be a couple of weeks. I only got less than half my purchased movies back. And on top of that had to call back again march of 2024 after the lates update, because the app still doesn’t work, and multiple movies I purchased showed up as a rental again, even though I purchased. The company also did give me a credit for about 15 movies or less even though I am still missing over 30 movies. The credit didn’t do any good, since you can watch the movies anyway. Please be cautious doing business with this company. I have contacted you all multiple times without resolution. The newest update still does not work
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These people are thieves
Not much more I can add- beware - there is no Christian ethics with this company.
Scam
App hasn’t worked since October 2023. Lost almost all of my purchased movies. Had to give the company a list of all of my movies multiple times, because they lost all of them from the old company. Even though at first I was told they had rather list and it would only be a couple of weeks. I only got less than half my purchased movies back. And on top of that had to call back again march of 2024 after the lates update, because the app still doesn’t work, and multiple movies I purchased showed up as a rental again, even though I purchased. The company also did give me a credit for about 15 movies or less even though I am still missing over 30 movies. The credit didn’t do any good, since you can watch the movies anyway. Please be cautious doing business with this company
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Response from developer
Hello, we are extremely sorry for the inconvenience. We request you to kindly contact us so we can assist you in fixing the issue Email – support@christiancinema.com Phone – 424 242 1379 Website – www.christiancinema.com
Sure wish I could watch something.
-downloaded app
-paid monthly subscription
-tried to watch something, says I need to subscribe. Checked my Apple subscriptions. Yep I’m subscribed.
-restarted app. Can’t watch anything. Says I need t subscribe.
-can’t log in. The “sign in” link is too far below my iOS phone screen to click on. Can’t get to it.
-can’t find help anywhere. Searched the internet for help. Nope.
-just wasted my money.
-sure wish I could get my $4.99 back.
-can’t recommend. Save your money.
-paid monthly subscription
-tried to watch something, says I need to subscribe. Checked my Apple subscriptions. Yep I’m subscribed.
-restarted app. Can’t watch anything. Says I need t subscribe.
-can’t log in. The “sign in” link is too far below my iOS phone screen to click on. Can’t get to it.
-can’t find help anywhere. Searched the internet for help. Nope.
-just wasted my money.
-sure wish I could get my $4.99 back.
-can’t recommend. Save your money.
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Frustrated!
Ever since the update, I’ve lost items I purchased and owned. One I had to purchase again because my mother was over and I wanted her to see it and it was gone. This has been a nightmare since the update. For a long time I couldn’t even sign in for the app crashing on my Apple TV. Now I have email the titles I am missing and I can only remember 3. Perhaps there were more, I don’t know! I never imagined I had to write down what I owned or save the receipts in the emails. Surely Christian Cinema should have those records and compare them with people’s accounts when we email you with what we can remember. It ran smoothly before the update and thank you for fixing the sign in problem, but the missing purchases is a foul, Bigtime.
Also, it says on IOS you can download for offline watching but I see nowhere to do that. I want to put my movies on an external hard drive so this never happens again. Thank You For Your Time, and for providing movies that the whole family can watch!
You need to offer a monthly streaming service where we pay monthly to watch anything except maybe the newest movies, something like Prime, Hulu or Netflix. I’d subscribe in a minute because it’s important we support Christian Entertainment or it will go away! Just a suggestion.
One more thing, it would be nice if we got someone who could understand us and us them when we call customer service. The young lady was very nice but we, esp me, had a heck of a time understanding one another. A live chat customer support might be a helpful option if there are people on the other end that understand clearly what is being relayed. I procrastinated calling about the missing items I have purchased due to fear you have outsourced your customer service. I’m sure Americans need jobs, too.
Before update you get 5 stars, six if it were available but after the update, missing items that have been purchased is a foul! There are some things that shouldn’t happen and then some that can’t happen! This is the Can’t Happen. I’ll start saving my email receipts from now on.
Thanks again and God Bless and Godspeed with fixing this.
Also, it says on IOS you can download for offline watching but I see nowhere to do that. I want to put my movies on an external hard drive so this never happens again. Thank You For Your Time, and for providing movies that the whole family can watch!
You need to offer a monthly streaming service where we pay monthly to watch anything except maybe the newest movies, something like Prime, Hulu or Netflix. I’d subscribe in a minute because it’s important we support Christian Entertainment or it will go away! Just a suggestion.
One more thing, it would be nice if we got someone who could understand us and us them when we call customer service. The young lady was very nice but we, esp me, had a heck of a time understanding one another. A live chat customer support might be a helpful option if there are people on the other end that understand clearly what is being relayed. I procrastinated calling about the missing items I have purchased due to fear you have outsourced your customer service. I’m sure Americans need jobs, too.
Before update you get 5 stars, six if it were available but after the update, missing items that have been purchased is a foul! There are some things that shouldn’t happen and then some that can’t happen! This is the Can’t Happen. I’ll start saving my email receipts from now on.
Thanks again and God Bless and Godspeed with fixing this.
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Not worth the hassle
Over the years this app has gotten worse and more worse. Free shows elsewhere are not free here- like The Chosen.. what a mockery of unethical business.
Don’t ignore the reviews!!
I read the reviews but proceeded anyways. Big mistake. The app closes itself every time I open it (iPhone & Apple TV), spend 10+ min waiting to sign in on their website. I tried the giving company offer, but Christian cinema didn’t recognize it. Paid $30USD and have nothing to show for it. Can’t sign into giving company to cancel my annually renewed subscription. No phone or email option to contact them, have to submit a request for them to contact you.
Have nothing to do with this app.
Have nothing to do with this app.
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Don’t waste your money or time
App repeatedly crashes on Apple TV. Cannot even navigate the menu to sign in. Spent $18 Canadian on a movie and I can’t watch it and…no refunds!
Not good Christian Cinema, not good!
Not good Christian Cinema, not good!
Disappointed
I rented a movie a couple of days ago, and every time I try to watch it, I get a few minutes in and it quits. Says there’s an error and it can’t be loaded. What a waste of money.
Terrible!
I purchased two shows on here. But everytime i try to watch it, it will load for MINUTES and then give me an error message. I was planning on using some of these videos for my students, so this is very disappointing. I tried through the app AND the website and neither will work.
Problems
I had high hopes for this app but it runs really slow on my iPhone and AppleTV. Keep having to reset my password. Hopefully they can fix the problems.
Unusable
I guess the app has been abandoned since it’s been a year and this thing is so buggy it’s not useable. I started the app and got to the main screen (so far so good). I tapped the hamburger menu and it crashed. Launched again and tapped the hamburger menu - crash. I’m out. I work in mobile app software quality assurance and testing and I simply do not trust an app with such a significant and glaring bug that has been that way for a year.
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Crashes
The app crashes on open; crashes when navigate
App has glitches. Needs an update!
The app glitches out and not able to navigate through the app.
