App is crashing
I cannot even open the app, it crashes just once started.
التطبيق لازم يتحدث
تطبيق عقيم ، ووجب تحديثه زي باقي المحافظ ، ازاي لحد دلوقتي مبيظهرش علي التطبيق اي refunds ولا سجل العمليات المردودة بال VCC وليه مانعين ال screenshots علشان اقدر اسجل رصيدي باستمرار
التطبيق لا يعمل علي اصدار iOS 18.3
التطبيق لا يعمل علي آيفون
Face ID
We want Face ID in payments and opening app without PIN !!!
Crashing again
The app still making crashes
No screenshots!!
Preventing screenshots in a money transfer app without providing an alternative is an idiot behavior. I don’t know how your PMs are doing.
Stupid app
The app suddenly stopped working and crashing all the time can’t believe that a bank can have such poor and stupid app!
Just time wasting and bad experience with CIB.
Just time wasting and bad experience with CIB.
the worst of the worst
it don’t even open it instantly close
Mohamed Elgamal
I am using iPhone 14 pro max The app is not working after I updated to the latest version it is always crashing When you try to open it is close immediately
Response from developer
Dear Valued Customer , We apologize if you have had an unsatisfactory experience. Please send us your mobile number and your name on Apple Store on this email: Socialmedia.support@cibeg.com, so we can contact you and resolve the issue you’re facing.
Issue
Last version doesn’t work with last os, app open and closed in same second, please check this issue.
Good, but!
You’re disabling the screenshot feature while using the app, but you need to provide an alternative. The same thing is added in the CIB Internet Banking with the export feature.
Currently, I need another mobile device to capture an image which is not easy.
Currently, I need another mobile device to capture an image which is not easy.
سيء جدا وعقيم
للأسف التطبيق أصلا غير سهل في الاستخدام ومعقد وليس سلسلا كباقي المحافط الإلكترونية، وبعد التحديث الأخير أصبح بطيء جدا وأكثر مللا ، على سبيل المثال بعد شحن رصيد لأحد الأرقام أريد إيصالا بالعملية للأسف غير موجود وإن وجد لا يوجد فيه تفاصيل الرقم الذي تم تعبئته بالرصيد، أيضا إذا أردت شحن رصيد 70 جنيها مثلا لابد من شحنها على دفعتين لانه لا يوجد خيار شحن بمبلغ 70 جنيه
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Buggy
Donations stopped working with the new iOS
Favorite ls data gone
After the last big update all my saved data under favorites is gone. Tried to add it again under favorites but there’s no way to add data.
How come you update to make it easier and you end up to make harder to use. Each time i wish to pay my monthly fees i do it from scratch.
Please pay attention to our reviews and fix the problems.
How come you update to make it easier and you end up to make harder to use. Each time i wish to pay my monthly fees i do it from scratch.
Please pay attention to our reviews and fix the problems.
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The worst ever
Once you update the app you lose all your previous saved information and start over as a new account
All payees and statistics have been removed
This is insane
Shame on you
All payees and statistics have been removed
This is insane
Shame on you
التطبيق لا يعمل
للاسف تطبيق سىء وخدمة عملاء لا يردون على المكالمات، حيث ان التطبيق لا يرسل رقم التفعيل ليتم دخول المحفظة
Screenshots Blocked
التحديث الجديد بيمنع لقطة الشاشة، ما أعرفش ليه البنك يحرم العميل من تصوير شاشة الدفع الخاصة به
very good redesign but
The new UI design is much better visually and functionality
But, when “choose contact” that have multiple numbers, I am no longer asked which one to use, and the app always select the first number. This is very big deal specially since Paste is not allowed.
Also, it would be much better to allow biometric authentication as option instead of PIN code
But, when “choose contact” that have multiple numbers, I am no longer asked which one to use, and the app always select the first number. This is very big deal specially since Paste is not allowed.
Also, it would be much better to allow biometric authentication as option instead of PIN code
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قبل الابديت افضل في نقطتين
النقطة الاولي:- لما اختار اسم شخص ليه رقمين عندي ابعتله رصيد كان بيخليني اختار انهي رقم، دلوقتي بيختار الاول فقط و مش عارف اختار الرقم التاني.
النقطة الثانية:- الاول كنت ممكن اخد Screenshot ابعتها للطرف الاخر كدليل علي استلام الحوالة
النقطة الثانية:- الاول كنت ممكن اخد Screenshot ابعتها للطرف الاخر كدليل علي استلام الحوالة
مشكلة في التحديث الجديد
التطبيق يتم اغلاقه فجأه فور الدخول بعد التحديث الجديد
يرجي سرعة التحديث
يرجي سرعة التحديث
