Very Poor and Frustrating Banking App
This app is extremely poor compared with other banking apps and is far below what customers should expect from a major bank like the National Bank of Egypt.
For no apparent reason, the app suddenly asked me to register my device again using a verification code sent to my phone. When I try to enter the code, the keyboard simply does not respond. If I copy and paste the code directly from the text message instead, the app immediately tells me that the code has expired—even though only a few seconds have passed since I received it.
This makes it impossible to complete the registration and access the app.
The overall quality, reliability, and user experience are nowhere near the standard offered by other banking apps. For a bank of this size and reputation, such a poor and unreliable application is embarrassing and unacceptable. It urgently needs serious improvement.
For no apparent reason, the app suddenly asked me to register my device again using a verification code sent to my phone. When I try to enter the code, the keyboard simply does not respond. If I copy and paste the code directly from the text message instead, the app immediately tells me that the code has expired—even though only a few seconds have passed since I received it.
This makes it impossible to complete the registration and access the app.
The overall quality, reliability, and user experience are nowhere near the standard offered by other banking apps. For a bank of this size and reputation, such a poor and unreliable application is embarrassing and unacceptable. It urgently needs serious improvement.
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تطبيق عقيم
التطبيق بطيء جدا وبيعلق كتير اوي
تطبيق ردئ وبدائي جدا
تطبيق بدائي جدا ولا يعمل ولا يليق ببنك كبير كهذا البنك يحتاج الى تغير الطاقم التقني المسول عن تطبيق الهاتف
التطبيق بدائي جداً
التطبيق بدائي وطاقم المبرمجين يحتاجو لتغيير تتصل عليهم ولافي اي فائدة لابيفهمو بحل المشاكل وبيعطوك حلول الاطفال بتعرفها زي احذف التطبيق وارجع نزله!!
Terrible tech team
The registration process was clearly recently updated for new registration users, but was not tested. If you’re a new user the security image and phrase doesn’t appear correctly, so when you try to login, it will say incorrect username or password. Please test your apps before you send to production.
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