Very Poor and Frustrating Banking App
This app is extremely poor compared with other banking apps and is far below what customers should expect from a major bank like the National Bank of Egypt.
For no apparent reason, the app suddenly asked me to register my device again using a verification code sent to my phone. When I try to enter the code, the keyboard simply does not respond. If I copy and paste the code directly from the text message instead, the app immediately tells me that the code has expired—even though only a few seconds have passed since I received it.
This makes it impossible to complete the registration and access the app.
The overall quality, reliability, and user experience are nowhere near the standard offered by other banking apps. For a bank of this size and reputation, such a poor and unreliable application is embarrassing and unacceptable. It urgently needs serious improvement.
For no apparent reason, the app suddenly asked me to register my device again using a verification code sent to my phone. When I try to enter the code, the keyboard simply does not respond. If I copy and paste the code directly from the text message instead, the app immediately tells me that the code has expired—even though only a few seconds have passed since I received it.
This makes it impossible to complete the registration and access the app.
The overall quality, reliability, and user experience are nowhere near the standard offered by other banking apps. For a bank of this size and reputation, such a poor and unreliable application is embarrassing and unacceptable. It urgently needs serious improvement.
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تطبيق عقيم
التطبيق بطيء جدا وبيعلق كتير اوي
تطبيق ردئ وبدائي جدا
تطبيق بدائي جدا ولا يعمل ولا يليق ببنك كبير كهذا البنك يحتاج الى تغير الطاقم التقني المسول عن تطبيق الهاتف
التطبيق بدائي جداً
التطبيق بدائي وطاقم المبرمجين يحتاجو لتغيير تتصل عليهم ولافي اي فائدة لابيفهمو بحل المشاكل وبيعطوك حلول الاطفال بتعرفها زي احذف التطبيق وارجع نزله!!
Terrible tech team
The registration process was clearly recently updated for new registration users, but was not tested. If you’re a new user the security image and phrase doesn’t appear correctly, so when you try to login, it will say incorrect username or password. Please test your apps before you send to production.
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Brilliant
I use it now for 6 years and it is great 👏👏👏
Slow
Very sloooooooooooooooow
التطبيق ممتاز بس عندهم مشكلة سحب الكروت في الماكينة منتشرة جدا
التطبيق سهل و جميل و متنوع و فيه خدمات كويسة كثير بس لاسف لازم نحل مشكلة سحب الكروت زي بنك مصر خلي القطعة الخارجية بره الماكينة و ياريت لو تفعلوا المصادقة الالكترونية بعد تصريح محافظ البنك المركزي عن طريق برنامج الهوية الوطنية بتاع مصر الرقمية بالface ID and PIN code
No access when travel!!!
Please implement two step verification when accessing the app remotely!!! This is not professional at alllll
App and Website down
Please check your online banking services as the App has been showing a white screen for the past 3 days and the website has been down, I am out of country and need to access my accounts.
Bug with USD CD
it gives error when trying to create usd cd
Very slow and required additional development
I’m really surprised when I used the most popular bank App , the app is very slow and takes time to login, that’s give me not good experience with this App ,
However this required additional effort to develop this to be one of most Banking and finance APP , I’m using currently international App like ALRAJHI / BSF and many others , the app is very easy to use and very very fast with many additional services and features. There’s no comparison .
However this required additional effort to develop this to be one of most Banking and finance APP , I’m using currently international App like ALRAJHI / BSF and many others , the app is very easy to use and very very fast with many additional services and features. There’s no comparison .
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سي
برنامج زبالة
Stupid App. Shame
Don't waste your time with this stupid App
Updated
The application is every day better and helpful
V poor app
Slow, frequent freezing, very unreliable
Not satisfied
The banking application is unfortunately very slow, and during working days it often becomes difficult to open or access. Many features sometimes stop working for no clear reason, which affects the overall user experience.
I believe that the application of the largest bank in Egypt should be much faster, more stable, and easier to use without frequent crashes or technical issues. The interface should also be more user-friendly, clearer, and make all services easy to find and access.
It would be great if the app could support more self-service features so customers can complete more banking tasks without needing to visit a branch. I hope to see major improvements soon.
I believe that the application of the largest bank in Egypt should be much faster, more stable, and easier to use without frequent crashes or technical issues. The interface should also be more user-friendly, clearer, and make all services easy to find and access.
It would be great if the app could support more self-service features so customers can complete more banking tasks without needing to visit a branch. I hope to see major improvements soon.
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Worst App I have ever seen
Shame on a bank who offers an app that work in a very bad way.
Activation of Face ID failed
After enforced update the activation of Face ID is no longer working - throwing errors on the backend. Very frustrating
Complain
The mobile application is very heavy
