NBE Mobile User Reviews

NBE Mobile
NBE Mobile
National Bank Of Egypt

Customer Experience

Positive experience13.3% of reviews
Neutral2.8% of reviews
Negative experience83.9% of reviews

~ Based on 286 written reviews from the US App Store.

What users say

Is NBE Mobile Safe?

NBE Mobile has mixed safety signals based on user ratings. AppsHunter Safety Score for NBE Mobile is 55/100.

This assessment is based on 628 user ratings, with an App Store average of 2.7/5.

Safety Analysis

39.5% of ratings point to a safe experience
5.6% of ratings suggest some concerns
54.9% of ratings point to a risky experience

~ Based on 610 App Store ratings for NBE Mobile.

Is NBE Mobile Legit?

NBE Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for NBE Mobile is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Bug with USD CD

it gives error when trying to create usd cd

Very slow and required additional development

I’m really surprised when I used the most popular bank App , the app is very slow and takes time to login, that’s give me not good experience with this App ,
However this required additional effort to develop this to be one of most Banking and finance APP , I’m using currently international App like ALRAJHI / BSF and many others , the app is very easy to use and very very fast with many additional services and features. There’s no comparison .
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سي

برنامج زبالة

Stupid App. Shame

Don't waste your time with this stupid App

Updated

The application is every day better and helpful

V poor app

Slow, frequent freezing, very unreliable

Not satisfied

The banking application is unfortunately very slow, and during working days it often becomes difficult to open or access. Many features sometimes stop working for no clear reason, which affects the overall user experience.

I believe that the application of the largest bank in Egypt should be much faster, more stable, and easier to use without frequent crashes or technical issues. The interface should also be more user-friendly, clearer, and make all services easy to find and access.

It would be great if the app could support more self-service features so customers can complete more banking tasks without needing to visit a branch. I hope to see major improvements soon.
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Worst App I have ever seen

Shame on a bank who offers an app that work in a very bad way.

Activation of Face ID failed

After enforced update the activation of Face ID is no longer working - throwing errors on the backend. Very frustrating

Complain

The mobile application is very heavy

لا اوصي بهذا البنك

انا عميل في هذا البنك انتظار بالساعات عشان تعمل معامله كنت في فرع جاردينيا سيتي وطلعت للمدير عملني بتكبر وازدراء لسان حاله اضرب دماغك في الحيط وقالي احجز اولاين بكرا وتعالي معندناش موظفين وانا هقفل حسابتنا جميعا بسببه بنك مصر افضل منه الف مره سرعه واهتمام وسهوله لا اوصي به احترس قبل ان تشترك معهم

Disappointed service

1 Star is actually generous for the mobile app of National Bank of Egypt.

I have a USD account and the app is simply terrible. Every time I try to use it, I face a different issue. When I attempted to transfer money, the app asked me to update my data, but then informed me that I must visit a branch in Egypt to do so. I live outside the country, so this makes the mobile app completely useless.

Now the app doesn’t even work properly and keeps showing “Operation Failed.” My account has been in negative balance for years because I cannot manage anything through the app. There is no real solution or proper support.

For a major bank, this level of digital banking service is unacceptable. When I return to Egypt, I will most likely close my account.
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Slow startup.

Startup takes longer time than before .

بطئ

متعطل له اسبوع

Login

Why should i calk the bank to renew the password when i forget it

مش راضي يشتغل من آخر تحديث

البرنامج مش راضي يشتغل معايا خالص من آخر تحديث

One of the worst banking apps

It’s always failing. I have to open it at least 3 times to load properly. If that’s the start, u can think of the rest 😞

خالد

برنامج بطئ جدا وكله مشاكل معاناه علشان الواحد يدخل على حسابه. سئ جدا

Excellent App

تطبيق عملي ومفيد

Truly Disappointing App

A very slow, disappointing application that takes longer to load and organization needs a lot of work to improve. It is user unfriendly, exactly like the bank’s unfriendly policies, transfers and appointments’ booking.