CIBC Mobile Wealth Reviews: Is It Legit?

Customer Experience

Positive experience52.0% of reviews
Neutral11.1% of reviews
Negative experience37.0% of reviews

~ Based on 1,058 written reviews from the US App Store.

What users say about CIBC Mobile Wealth

Is CIBC Mobile Wealth Safe?

CIBC Mobile Wealth appears mostly safe based on user ratings. AppsHunter Safety Score for CIBC Mobile Wealth is 77/100.

This assessment is based on 137 user ratings, with an App Store average of 3.9/5.

Safety Analysis

73.7% of ratings point to a safe experience
3.6% of ratings suggest some concerns
22.6% of ratings point to a risky experience

~ Based on 137 App Store ratings for CIBC Mobile Wealth.

Is CIBC Mobile Wealth Legit?

CIBC Mobile Wealth appears to be a legitimate app. AppsHunter Legitimacy Score for CIBC Mobile Wealth is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

expensive

Old money ways of doing things.

👎🏻

I keep turning on the Face ID, and after I close the app it automatically turns off and I have to put my password again. I deleted and installed the app and still same thing.

Secondly, it keeps showing me unexpected error message when I’m trying to set up periodic contributions.

Terrible, waste of money. No level 2, no timely stock updates and inaccurate ask/bid prices.

There are much better options that offer more accurate information and are less expensive to use.

Bia

I find the app very good . I get a quick update on my investments as soon I want to check them.

CIBC Wood Gundy App

Excellent App!!

Review

Application need a significant improvement - Currently 5 out of 10.

It’s the same,too slow too many tasks, inconsistent performance results sadly.

Again simply put; inconsistent performance eg poor customer communication with changes ! I find your platform has too many steps before executing an order. Therefore, it is too slow. The result; cannot place a trade. Very slow….. 22/01/18 Wish you would do something to correct the above comment. You ask too many tasks before we can execute. That cost me missed opportunities because transaction trades away …… You have not improved, too slow, too many tasks. 🧐 Btw nobody has ever responded to my previous reviews/email. Does anyone do anything about improving the above…….., Does anyone read these?? 22/10/28 - version Tooo multi tasking to execute equals poor results. For the 5th time, has not changed my comments. 22/11/21. Does anybody read these?????????? Does anyone read this, because I never receive response??? 23/05/01, As of today , not much has happened, more importantly nobody follows up to discuss. A very poor example to address comments. Mores streamline needed…… Needs to be more streamlined. What AI plans are you planning??? Very inconsistent performance eg service, account updates.
Once again, why does nobody respond to me about my survey?????
It seems I’m wasting my time.
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Great!

Easy to use!

Needs improvement

I only use this app to trade cuz I’m with CIBC and it’s convenient but it def needs an update and to make it much more simple and user friendly. Look at competitors like Questrade to see what they are doing. Would love if this app could get a makeover!

Not so convenient

Can’t revise quantity of stock

🤮

Worst UX I’ve ever experienced. It should only be used to buy/sell, but don’t look for a power app for trading on this thing… it‘s terrible.

Lots of technical issues while

Try to avoid this trading platform if you can. I have had multiple occasions of technical issues while I desperately trying to trade. After I reached call center, I already missed the trading opportunity.

Inaccurate balance display

Even after two weeks my balance is still incorrect! I never know what the actual value of my portfolio is. Terrible service!

Sophie w.

Very good app.

Very bad interface

Really dislike the interface. Look at Wealthsimple snd learn something

Decent

A little bit of annoying overhead of “open new account” being on the login screen, like why do I need to process that every single time I want to log in.

(Edit) Actually this annoys me a lot.

Multiple accounts, you can see the yesterday total, but you can’t see the current day total, only the subaccounrs one at a time.

Sometimes it is totals with cash, sometimes it is not.

A bunch of little things that can be streamlined
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Good

Easy to use.

Average stock price doesn’t show up

Please make a row or column to show the average buying stock price. Second : the current or today’s current price in percentage increase or decrease from that average stock price.

Great

Everything is accessible

CIBC online

Really easy to review , would love to have the option to see all the account combined, so as easier to review holding