So slow it’s Unusable
So pathetically slow that you might end up breaking a bone due to frustration.
Out of date payment method
Banks are always warning us not to write passwords. But it is impossible to remember a particular password given that most of us have numerous passwords. Shops use the easy holding the mobile over the electronic payment machine but your clinics do not use them. So, not allowed to write down a password but if old cannot recall it; why not use the hold mobile over the pay machine method? I had to pay from home over the phone .
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A long Wait
The app takes over 2 minutes to login which is very inconvenient when trying to show your healthcare provider.
Can’t Log In
Physically can’t even log into the app. My internet connection is great but I will input my password and user and it simply doesn’t log in. The app sits there loading forever. It’s infinitely quicker to use the website. The app is trash.
Apps not working
App opens normally to face recognition but now has my mobile number listed and wants passcode. But won’t let me enter anything or click on anything. Frustrating please fix
Can’t even write a review. It will only send it to you and nothing ever comes of it. 😬
Can’t even write a review. It will only send it to you and nothing ever comes of it. 😬
Basically no longer functional
After trying approx 20-30 times in the last week, the portal successfully loaded once.
Essentially has ceased to be usable as of June 2024.
Essentially has ceased to be usable as of June 2024.
Cannot sign in.
Keeps telling me my id or password are incorrect OR my account is locked!!! Heavens. If my account is locked then tell me and tell me what do do next. I thought this useless user interface nonsense had long gone. And I still can’t see my images!!!
Potential but too slow
This app has the potential to be great but it takes forever to load and keeps timing out. Easier and quicker to use the website.
View image
I have view the pictures on my once and try again would not view again
