Will Brick your unit
DO NOT USE THIS APP!
It will brick your unit if you try to setup the wifi.
It will brick your unit if you try to setup the wifi.
Devise good, App trash!
Just got the cigar oasis excel up and running. Wanted to use the app, to monitor temps, and humidity from my phone, an upgrade from the previous model that kicked the bucket on me.
Well the app doesn’t work. There is so many hoops to jump through to get it to connect, and then when you try to connect it using the Cigar oasis WiFi network that the device provides it just came up an ! flashing on the device. It quit putting out the WiFi network and the instructions for when this happens says to cancel out everything and try to reconnect it. But that doesn’t work, because it won’t put out the network to connect it to. It won’t connect to my home WiFi network because it doesn’t have the security the app wants. So I’m at a loss with it. The only thing I’m now gaining is the larger water tank compared to the previous model. So longer time between refills is what I’m expecting. This thing isn’t cheap, and to not be able to use all the perks, that’s paid for to enjoy, is a partial false advertisement. The app needs to be reworked so there’s no hoops. It should just connect to your home device instantly, and begin working. I had to go through like 20 hoops to get to the end, and all just to reach a point of it not connecting properly, and not working anyways. You guys need to do better. There shouldn’t be a subscription either you pay so much for the unit itself, it’s just another money grab.
Well the app doesn’t work. There is so many hoops to jump through to get it to connect, and then when you try to connect it using the Cigar oasis WiFi network that the device provides it just came up an ! flashing on the device. It quit putting out the WiFi network and the instructions for when this happens says to cancel out everything and try to reconnect it. But that doesn’t work, because it won’t put out the network to connect it to. It won’t connect to my home WiFi network because it doesn’t have the security the app wants. So I’m at a loss with it. The only thing I’m now gaining is the larger water tank compared to the previous model. So longer time between refills is what I’m expecting. This thing isn’t cheap, and to not be able to use all the perks, that’s paid for to enjoy, is a partial false advertisement. The app needs to be reworked so there’s no hoops. It should just connect to your home device instantly, and begin working. I had to go through like 20 hoops to get to the end, and all just to reach a point of it not connecting properly, and not working anyways. You guys need to do better. There shouldn’t be a subscription either you pay so much for the unit itself, it’s just another money grab.
Show more
Nice try
App is down more than it’s up. Constantly have issues with no devices found or app that can’t login. Fix it or refund the money. Not at all reliable.
Garbage
This app is a complete waste of time. Will not connect in any way shape or form. They apparently expected it to fail as it has instructions as to what to do if nothing works in the app. It still doesn’t work. I’m deleting it.
Typing in all network info?
Seriously a huge PITA to connect. Whomever developed this app must be programming for 2005 apps. So hard to connect. I deleted since I think you need to pay in addition to paying hundreds for their humidifier that will stop working after 9 months anyway. This is my third one
