Generating fails & theft
Response from developer
Thank you for taking the time to write this, and we're sorry. A character's skin tone should match what you specify — that it didn't is a real problem, and we've passed your review, including the point about voice range, to our team. One thing that should help right away: please try the Cinematic model. It follows your prompt most closely and keeps character appearance consistent from scene to scene, which is exactly the failure you're describing. On the credits you spent correcting our generation errors, please contact us through Settings > Customer Support so we can look at your account directly. We're not brushing past the wider point you raised about representation in characters and voices — thank you for saying it plainly.
Bad
Response from developer
Thanks for reaching out, and sorry for the confusion. The annual plan includes 3,000 credits every month, not every week — so a new batch should arrive monthly rather than weekly. If your monthly credits haven't been arriving, that is a problem and we want to fix it. Please contact us through Settings > Customer Support with the email on your account or your Apple receipt, and we'll check your subscription.
Bom, mas… Tem coisas a melhorar ainda
Response from developer
Obrigado pelo feedback detalhado! 🙏 Para maior fidelidade ao roteiro, use o modo **Cinematic** e ative o **Preview** para revisar e editar cenas e falas antes da geração final. Conteúdos adultos explícitos não são gerados por políticas de segurança da IA. Seguimos melhorando a precisão dos prompts. 🎬✨
Make movie
Response from developer
Thank you so much! 😊 We’re delighted that you love Cinely. Your support means a lot to our team, and we’ll keep improving the app with every update. 🎬✨
Waste of money
Response from developer
We’re sorry the results didn’t follow your scripts. 🙏 Please try Cinematic mode for better prompt accuracy and enable Preview to review and edit each scene before final generation. We’re continuing to improve script understanding, scene variety, and overall output quality. 🎬✨








