Garbage app. Garbage company.
Don’t waste your time with this garbage app. Cineplex used to also copy your clipboard and paste it i their system.
Problem with reclining
Many preferred seat require maintenance regarding reclining. Previously I face seat’s reclining mechanism was not working. It happened with me 3 times. In Windsor region.
Payment methods always fail
Visa/ Mastercard / Apple Pay all ended up failing to process payments
Despise recent update
No longer able to search films or look for tickets without first granting location access.
Worst App
It feels like cineplex does not care about the customer experience. Their website is terrible, and will not show theatres in my area even if you search them, or access them directly through a search engine. I figured the app would be better option, however it puts you in an endless loop of signing in. Asks for a password reset, and the link they send to do so takes you to their faulty website. I don’t understand how a company can have such bad infrastructure in the modern day.
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