Cineplex Entertainment User Reviews

Customer Experience

Positive experience54.1% of reviews
Neutral6.1% of reviews
Negative experience39.9% of reviews

~ Based on 429 written reviews from the US App Store.

What users say about Cineplex Entertainment

Is Cineplex Entertainment Safe?

Cineplex Entertainment appears safe based on user ratings. AppsHunter Safety Score for Cineplex Entertainment is 97/100.

This assessment is based on 47,019 user ratings, with an App Store average of 4.9/5.

Safety Analysis

11.1% of ratings point to a safe experience
0.0% of ratings suggest some concerns
88.9% of ratings point to a risky experience

~ Based on 9 App Store ratings for Cineplex Entertainment.

Is Cineplex Entertainment Legit?

Cineplex Entertainment appears to be a legitimate app. AppsHunter Legitimacy Score for Cineplex Entertainment is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Garbage app. Garbage company.

Don’t waste your time with this garbage app. Cineplex used to also copy your clipboard and paste it i their system.

Problem with reclining

Many preferred seat require maintenance regarding reclining. Previously I face seat’s reclining mechanism was not working. It happened with me 3 times. In Windsor region.

Payment methods always fail

Visa/ Mastercard / Apple Pay all ended up failing to process payments

Despise recent update

No longer able to search films or look for tickets without first granting location access.

Worst App

It feels like cineplex does not care about the customer experience. Their website is terrible, and will not show theatres in my area even if you search them, or access them directly through a search engine. I figured the app would be better option, however it puts you in an endless loop of signing in. Asks for a password reset, and the link they send to do so takes you to their faulty website. I don’t understand how a company can have such bad infrastructure in the modern day.
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Returning my ticket

Experience was bad five dollars lost when returning four tickets same day purchase

Hate this app

Find it frustrating this app I have to change my password every time I have to login.

Love it

Best plan ever !!

Carte de crédit

Je dois entrer mon # à chaque fois. Ça devrait être gardé en mémoire.

Not great

The worst checkout experience I’ve seen in a mobile app.

sucks

the app barely functions, the website tells me to download the app but i can’t even pay for my ticket because it keeps on saying that there’s an error.

Great

Fast and easy !

Practical

Better than others :))

awesomeness! 🫶🏼🫶🏼🫶🏼

my go to movie house! the best! 👍

Great

Use friendly, easy to browse many options and refund tickets if you need to change them

Easy Peasy

Great app, makes it easy to book film tickets online.

Trop facile!

Vraiment user-friendly.

Welcome to the Show!

Great app. Easy to use. Love grabbing my ticket, popcorn, pop, candy all in one go.

Cinefabulous

Love the features of this app, works great! Makes booking tickets and pre-ordering snacks a breeze! Saves the hassle and chaos of last minute crowd surfing!

Easygoing

Amazing service and very convenient