Cineplex Entertainment User Reviews
Customer Experience
~ Based on 415 written reviews from the US App Store.
What users say
Summarized from real user reviews of Cineplex Entertainment. Based on 47K reviews and a 4.9/5 average, it highlights the 6 positives and 6 negatives reviewers mention most about this Entertainment app.
Positive things
- 🚀Easy to use
- 👍Convenient app
- 💰Lots of discounts
- 🎥Great movie experience
- ⭐Smooth and responsive
- 🎫Seamless ticket booking
Negative things
- 🐛Payment method issues
- 🔒Mandatory 2FA concerns
- 💸Booking fees
- 🔍Difficult to navigate
- 🤖Buggy and crashes
- 🙅♀️Login/account issues
Is Cineplex Entertainment Safe?
Cineplex Entertainment appears safe based on user ratings. AppsHunter Safety Score for Cineplex Entertainment is 97/100.
This assessment is based on 47,019 user ratings, with an App Store average of 4.9/5.
Safety Analysis
~ Based on 9 App Store ratings for Cineplex Entertainment.
Is Cineplex Entertainment Legit?
Cineplex Entertainment appears to be a legitimate app. AppsHunter Legitimacy Score for Cineplex Entertainment is 93/100.
Based on 93 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
Use friendly, easy to browse many options and refund tickets if you need to change them
Great app, makes it easy to book film tickets online.
Vraiment user-friendly.
Great app. Easy to use. Love grabbing my ticket, popcorn, pop, candy all in one go.
Love the features of this app, works great! Makes booking tickets and pre-ordering snacks a breeze! Saves the hassle and chaos of last minute crowd surfing!
Amazing service and very convenient
I use my Cineplex app nonstop. It is the best place to get all the information for movies quick and easy for any theater. Also, the push notifications are perfect for giving you the heads up on any advanced ticket sales. And keeps any current deals, just at your fingertips!
I really like using cineplex app it not just saves time but also allows me to choose best movie to make my weekend great.
Pas clair ni instinctif, c’est vraiment compliqué et mal fait, dommage !
Will be nice if Access 2 card can be used when buying tickets online
The latest app layout only lets you access Home, Movies, Theatres, and Eats, but no way of accessing my account info or orders??? What bum-backward design is this!? Consumption-only? Please fix it!
I’ve tried to book tickets through the app multiple times and had errors every time. I have to book through the website instead. And now the app shows multiple theatres and times for the Paw Patrol Dino Movie but you can’t actually book any of them. I went to the website and none of those times in the app are correct. What the heck?
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In the FAQ it says you can refund tickets on the app but I didn’t see that option. The chat customer service was great
It’s beautiful!! I love it so much!!!
I wish every other apps were this smooth. Props to Cineplex!
Easy to use and amazing interface too
Linked to my old number can’t change it
Can’t use Apple Pay
I have a suggestion for the app. Is there a feature to have gift cards added so they are all together? Right now I don’t think that is possible. Also it is a bit annoying that you can’t combine more than one gift card during a transaction.
Mobile site is somehow worse

