Cineplex Entertainment User Reviews

Customer Experience

Positive experience53.9% of reviews
Neutral6.1% of reviews
Negative experience40.0% of reviews

~ Based on 408 written reviews from the US App Store.

What users say

Is Cineplex Entertainment Safe?

Cineplex Entertainment appears safe based on user ratings. AppsHunter Safety Score for Cineplex Entertainment is 97/100.

This assessment is based on 47,019 user ratings, with an App Store average of 4.9/5.

Safety Analysis

11.1% of ratings point to a safe experience
0.0% of ratings suggest some concerns
88.9% of ratings point to a risky experience

~ Based on 9 App Store ratings for Cineplex Entertainment.

Is Cineplex Entertainment Legit?

Cineplex Entertainment appears to be a legitimate app. AppsHunter Legitimacy Score for Cineplex Entertainment is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Fun with cineplex

I really like using cineplex app it not just saves time but also allows me to choose best movie to make my weekend great.

Mauvaise application

Pas clair ni instinctif, c’est vraiment compliqué et mal fait, dommage !

Access 2

Will be nice if Access 2 card can be used when buying tickets online

Account Settings is gone in the new version??

The latest app layout only lets you access Home, Movies, Theatres, and Eats, but no way of accessing my account info or orders??? What bum-backward design is this!? Consumption-only? Please fix it!

Constant glitches

I’ve tried to book tickets through the app multiple times and had errors every time. I have to book through the website instead. And now the app shows multiple theatres and times for the Paw Patrol Dino Movie but you can’t actually book any of them. I went to the website and none of those times in the app are correct. What the heck?
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Refunding tickets

In the FAQ it says you can refund tickets on the app but I didn’t see that option. The chat customer service was great

AMAZING

It’s beautiful!! I love it so much!!!

One of the best convenient apps!

I wish every other apps were this smooth. Props to Cineplex!

Great app

Easy to use and amazing interface too

Can’t sign in

Linked to my old number can’t change it

Can’t use Apple Pay

Can’t use Apple Pay

Suggestion for gift cards on the app

I have a suggestion for the app. Is there a feature to have gift cards added so they are all together? Right now I don’t think that is possible. Also it is a bit annoying that you can’t combine more than one gift card during a transaction.

One of the worst designed apps of all time

Mobile site is somehow worse

Pointless and worthless

Never works, can’t log in, doesn’t connect to anything. Trash.

Does the job

Should be able to favourite upcoming films. Maybe give alerts when tickets are available

Langue

Comme je ne suis pas bilingue je ne peux utiliser votre APP. Je l’ai supprimée

Good

Good

Broken apple pay

Apple Pay never seems to work for this app, and it’s been like this for a year

Problem Riddled

I have never experienced an app with more login issues with than this one. Apple sig-in rarely works, passwords seems to expire frequently, and automated emails (such as password update/reset) rarely send. I have purchased tickets in the past that never reach my inbox. Customer service via email is also poor.
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Payment

Whenever I try to pay the app just crashes or says payment method not valid