Cineplex Entertainment User Reviews

What users say

Top reviews

Ads

The app has generic internet advertisements, which is just crazy.

The best

Gravity

Rien qui marche

Impossible de payer une fois sur deux.

Love it!

Love this app! And love the movies at ciniplex! Also get lots of free stuff for ordering tickets online!

Wonderful app

Good app

New updates messed up

You can’t open the show timings, As soon as you tap on the show time button example “7:00pm” button, it just show red error banner at the top “something went wrong”. Even after new update same issue. Whats the point of having an app if you can’t book tickets from it.

Glitchy and customer support is pointless

The app is glitchy. Shows incorrect pricing. Email receipt shows a different charge than what is authorized on the app. Customer support chat is useless, and they take 5mins to reply in an active conversation but close the chat on customers while they’re typing. Pathetic. No option to reopen chat or continue on email.
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Doesn’t work

Every time I try to use the app to buy tickets I get very annoying “whops, something went wrong.. Try again later” message

Easy to use

Easy to use, good app. Wish it was easier to use gift card balances - like if they were listed w credit card as a method of payment.

Always gives an error

9 times out of 10 app gives an error when trying to buy tickets. Wasn’t like this before but now it barely useable. Already reinstalled many times

Payment options

I don’t like that you cannot use multiple gift cards to pay.

Wouldn’t let me book

App sucks, gave both me an girl friend errors on both our phones for payment. Credit card and Apple Pay, called and no answer. Got to the movies and all seats booked. This app sucks

Love it

Easy to use and navigate. Never had a problem with it

Booking fees

Though I love the app / I hate having to incur booking fees

Ticket function is broken

In all ticketing link is broken. I click on the theatre I want > the movie and time > I am brought to a web view within the app to the cineplex homepage. Very annoying and no easy way to report a bug. Please fix this and consider adding an easy way for ppl to submit bug reports when your app breaks.
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Easy to use

Love the way this app works very interactive and easy to use

Apple Pay?

Bonne application, mais veuillez remettre le paiement par Apple Pay !

Janky and no more Apple Pay

Janky app in general, has always been buggy but at least it supported Apple Pay. Now you’re offered PayPal, or entering your card directly which will expose it to cineplex which I do not trust with much info considering the issues they keep having with hacked accounts.

NOTHING IS LOADINGGGGGGGG

BETA ITS NOT MY PHONE NOTHING IS LOADING ON THE APP FOR MEEEEEEE!!!!!!! FIX IT RN NOWWWWWW pls

Happy customer

The service is always great in vip and the theatres are always clean. Very helpful staff.