App crashing
Needs a app update loosing connection to cameras and telling me I have no network definitely needs a app update
Denied access
I was able to access the app to check my home and now today it’s telling me to log in and not accepting my password also a message displayed that I need a passcode to access app. There is no help tried contacting company but it’s useless. They are directing me to TikTok where I purchased camera. Waste of money purchasing this brand camera
Show more
Retry Nework
Always Saying To Reset Modem But It’s The App And It Never Binds The Camera, Options Fail To Work. Sending These Cameras Back After Less Than A Week. Very Disappointing.
Logged itself out overnight
I spent an hour trying to login this morning without success. I regret buying this in a hurry without looking at reviews.
I will try to get it running, but will probably return it.
I will try to get it running, but will probably return it.
Not loading up
The app was working fine until up too a month ago, wont let me login and see the camera footage
Great except the working indicator light
So I mostly have been pretty satisfied with this (no subscription) except the freaking blue indicator light doesn’t stay off. The app will indicate it’s turned off, but it lights up again 18-24 hours after being once again disabled. Please fix this!
Recent bug fixes have helped
SD card recordings are unable to be downloaded or shared like they used to be. Other than that, this is a well designed easy to use app. I’ve noticed in recent days, the app stopped identifying when a bird has visited. So, I have to scan every video to find birds. I also wish there was a feature to stop recording when wind is just blowing the bird feeder back and forth generating excessive video clips.
Also, with the auto time zone set to ON, the timestamp on each video does not match the correct timestamps displayed in the video listings. They are different by 8 plus hours.
Also, with the auto time zone set to ON, the timestamp on each video does not match the correct timestamps displayed in the video listings. They are different by 8 plus hours.
Show more
Wow
It work very great
Formatting the Sd card
The was working fine until the free subscription ended. Now it won’t save anything. I put an SD card in, formatted it and it said card was formatted but when trying to save images to it I got a message saying I had to format the card again. I reformatted the card 3 times so for but I get the message-card needs to be formatted. I give up.
Show more
Has potential.
I’d like to see Face ID/PIN to open the app. I’ve had previously recorded footage disappear.
Great Camera/Bad Ai Identification
The camera/notifications are amazing, but the Ai bird identification is horrible. Also g as you’re not counting on the Ai to identify the type of bird, this feeder is great.
Good product. App needs work, it’s fine but needs some QOL features.
Please add an option to turn on night vision permanently on for the C2U camera and also a dark theme mode for the app. I keep the camera in my pet enclosure and although there is no infared red light to scare my pet, every time the night vision turns ok it makes loud click and it scares him. If I can keep it on always it would be perfect.
Show more
Love Cinmoore
I have multiple Cinmoore cameras for security and to check on my pets when I’m working. Easy set up and pretty easy app to use. I haven’t figured out if the login has 2F yet, but if not, please think about letting us set up 2 factor!
App is awful
I’m the secondary on our account. Everything has worked perfect for about a day. Then, it deleted everything off my app and says there are no devices associated with my account. Logging out and back in does nothing. I even deleted and re-downloaded the app. Nothing. “No devices connected” even though I’ve been pulling up each camera’s feed for the last 24 hours or more. And it’s useless to have the stupid cameras if you can’t access the feed.
Show more
Full of ads
The last update put a big red banner right on your video feed advertising their cloud service and there is no way to get it off your video feed.
Keepyoo
Easy to set up and beautiful camera
Declining app quality, not usable anymore
SD card recordings are unable to be downloaded. It says we must subscribe to a cloud storage plan. This makes no sense. The full view/landscape/sideways screen control does not work when watching recordings. Sometimes turning the phone sideways will change it to full view, but only rarely. It’s as if that feature is not loading into or not staying in memory. Also, the app support website is only in Chinese which I’ve reported to Apple, so it cannot support English and reporting a bug is impossible. This app has declined badly since last year. It really is not usable for the purposes I needed it for. I now need to purchase a new bird feeder that does not use this app.
Show more
Cinmoore bird cam
I love this camera ! Great quality detects and with some help from Lydia in customer service this app is amazing !! Would recommend and thanks Lydia :)
Excessive Login Required
Latest updates have caused users to have to log in and agree to terms every time they access the camera. Please fix.
Randomly logging me out now
Used to be more reliable. I recently paid for a year membership for live videos and “privacy”. As soon as I pay $30 I start experiencing issues with the app. It used to sometimes lag but now it’s saying my session timed out whether I log in with a code or with my password. Super annoying. I updated to the last update and it didn’t fix the issue. App doesn’t have a HELP button or anywhere to report this issue. Someone please fix this.
Show more
