Sharing doesn’t work!
Second account holder and it literally kick me out after 24 hours! This is concerning as we purchased these cameras to monitor our property. This app is terrible. Defeats the purpose for purchasing.
Subscription needed for easy downloading
SD card recordings were able to be downloaded directly to my phone until bird watching subscription ended. Now I can’t download any recordings. Not interested in paying just for downloading and having cloud storage.
Firmware update just killed bird feeder from SD card
New firmware in birdfeeder just killed the ability to see videos from
SD card. Please fix!!
SD card. Please fix!!
Does not detect motion
Does not detect motion and no area to cancel on app or how FAQ to cancel. Waste of money.
No customer service
I am being charged a subscription fee of $4.47, randomly, sometimes twice in the same month, but there is NO SUBSCRIPTION FEE with this camera. Except for one time they refuse to respond to my messages, and have resolved nothing.
Guess their app support could be useful, but I don’t know Mandarin or Cantonese????
Guess their app support could be useful, but I don’t know Mandarin or Cantonese????
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No es lo que espero
No puedo mirar la cámara se batalla mucho solo al principio funcionó normal
App crashing
Needs a app update loosing connection to cameras and telling me I have no network definitely needs a app update
Basura de app
Lo siento si me tocó estar de mala suerte porque apenas anoche instale la aplicación con dos cámaras funcionando y no puedo negar que se ven espectaculares pero ya hoy en la mañana estando en el trabajo ya no tengo acceso a la aplicación, con ninguno de mis dos teléfonos he podido acceder, nada da error y problemas de conexión, que lástima la verdad porque me estaban gustando, yo les doy una sola estrella y solo porque se ven bien, sino cero
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Denied access
I was able to access the app to check my home and now today it’s telling me to log in and not accepting my password also a message displayed that I need a passcode to access app. There is no help tried contacting company but it’s useless. They are directing me to TikTok where I purchased camera. Waste of money purchasing this brand camera
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Retry Nework
Always Saying To Reset Modem But It’s The App And It Never Binds The Camera, Options Fail To Work. Sending These Cameras Back After Less Than A Week. Very Disappointing.
Frustrated
When i first got these camera they were amazing but overtime they’ve been an incredible pain in the a**. I had to pay for a plan because the app would only allow me to see certain captured events and now just days after i buy a plan my whole system has crashed. i woke up to a notification and went to see it and the app had completely crashed. i couldn’t see anything it wouldn’t even load my live feeds just kept giving me error messages and kept logging me out of my account. it then told me i had no devices connected to the app even though i have 2 cameras. i uninstalled the app and reinstalled it and that made it worse. it won’t except my password even after changing it. it won’t let me do the verification code with my email. it won’t let me do anything. these bugs don’t happen much on my end but when they do they are a major pain.
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Logged itself out overnight
I spent an hour trying to login this morning without success. I regret buying this in a hurry without looking at reviews.
I will try to get it running, but will probably return it.
I will try to get it running, but will probably return it.
DON’T waste your time or money
Worst app ever!!!!Don’t waste your time.
Don’t subscribe!
We opted in for the MONTHLY 2.99 cost; and it’s been trying to charge us for the annual 29.99 cost. We can’t change it in app or cancel it. The subscription with the app doesn’t show up through Apple; YET, Apple charged us and tried to charge other cards in my Wallet. Somehow they got ahold of my husbands card which isn’t even connected to my Apple wallet—but now Apple is trying to charge him too. We can’t remove the purchase and now Apple App Store is blocking me from updating other apps on my phone.
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Not loading up
The app was working fine until up too a month ago, wont let me login and see the camera footage
Great except the working indicator light
So I mostly have been pretty satisfied with this (no subscription) except the freaking blue indicator light doesn’t stay off. The app will indicate it’s turned off, but it lights up again 18-24 hours after being once again disabled. Please fix this!
Recent bug fixes have helped
SD card recordings are unable to be downloaded or shared like they used to be. Other than that, this is a well designed easy to use app. I’ve noticed in recent days, the app stopped identifying when a bird has visited. So, I have to scan every video to find birds. I also wish there was a feature to stop recording when wind is just blowing the bird feeder back and forth generating excessive video clips.
Also, with the auto time zone set to ON, the timestamp on each video does not match the correct timestamps displayed in the video listings. They are different by 8 plus hours.
Also, with the auto time zone set to ON, the timestamp on each video does not match the correct timestamps displayed in the video listings. They are different by 8 plus hours.
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Wow
It work very great
Formatting the Sd card
The was working fine until the free subscription ended. Now it won’t save anything. I put an SD card in, formatted it and it said card was formatted but when trying to save images to it I got a message saying I had to format the card again. I reformatted the card 3 times so for but I get the message-card needs to be formatted. I give up.
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Has potential.
I’d like to see Face ID/PIN to open the app. I’ve had previously recorded footage disappear.
