a great app
Really happy with this app so far! It’s easy to use, and setting up my cameras was pretty simple. The live view works well, and I can check on my home anytime, anywhere. The notifications are useful too. Overall, a great app that does what I need. Keep up the good work!
Solid，reliable and useful
I've been using the Cinmoore app with my cameras for several months and it has become the most practical thing in my house. The UI is clean, the live view loads almost instantly and the video stays smooth even over home Wi‑Fi, with night vision clear enough to make out detail in a fully dark room.
What I appreciate most is the AI detection: instead of notifying me about every leaf that moves, it lets me filter by person or motion and gives a daily security report, so reviewing clips takes seconds. Switching to Away mode before I leave sends an instant alert whenever something happens, and two‑way audio is loud and clear.
Sharing access with family is easy too — I can share a single camera with my parents without handing over my whole device list. It's free to use, cloud storage is optional, and local SD card recording still works if you'd rather not subscribe. Highly recommended for anyone starting out with smart home security.
What I appreciate most is the AI detection: instead of notifying me about every leaf that moves, it lets me filter by person or motion and gives a daily security report, so reviewing clips takes seconds. Switching to Away mode before I leave sends an instant alert whenever something happens, and two‑way audio is loud and clear.
Sharing access with family is easy too — I can share a single camera with my parents without handing over my whole device list. It's free to use, cloud storage is optional, and local SD card recording still works if you'd rather not subscribe. Highly recommended for anyone starting out with smart home security.
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Stopped recording
I was so pleased with my first four cameras that I bought a second four cameras and hooked them all up and they were working very well. Until the app was updated. After the app update, I can view things, but it will not record events and it will not record an all day recording. It just simply will not record. I have tried reformatting the SD cards and setting them up again no good so far.
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Payments?
I paid for that camera, screw your monthly charges. It was decent while it lasted though
Thank you!
The camera features are working the best they ever have over two years time. The camera is ignoring wind events, finally. It’s also detecting bird events accurately and sending notifications for bird events. And it’s ignoring human events, like me walking in front of the camera. And, today the settings screen was inaccessible for a few hours, but now it’s back and working. Impressed and happy! (I’m not sure if reinstalling the app or resetting and rebinding the camera fixed all this since I had a network outage, or if developers have been making improvements.). But, life is good just in time for migration.
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Disappointed
The camera set up easily and worked great for two days then,when I went into setting they were no longer there. I tried countless times to get them back but to no avail. Tried several times to call them but couldn’t or wouldn’t answer their phone. Now e.mailing them but hold out no hope!
Sharing doesn’t work!
Second account holder and it literally kick me out after 24 hours! This is concerning as we purchased these cameras to monitor our property. This app is terrible. Defeats the purpose for purchasing.
Subscription needed for easy downloading
SD card recordings were able to be downloaded directly to my phone until bird watching subscription ended. Now I can’t download any recordings. Not interested in paying just for downloading and having cloud storage.
Firmware update just killed bird feeder from SD card
New firmware in birdfeeder just killed the ability to see videos from
SD card. Please fix!!
SD card. Please fix!!
Does not detect motion
Does not detect motion and no area to cancel on app or how FAQ to cancel. Waste of money.
No customer service
I am being charged a subscription fee of $4.47, randomly, sometimes twice in the same month, but there is NO SUBSCRIPTION FEE with this camera. Except for one time they refuse to respond to my messages, and have resolved nothing.
Guess their app support could be useful, but I don’t know Mandarin or Cantonese????
Guess their app support could be useful, but I don’t know Mandarin or Cantonese????
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No es lo que espero
No puedo mirar la cámara se batalla mucho solo al principio funcionó normal
App crashing
Needs a app update loosing connection to cameras and telling me I have no network definitely needs a app update
Basura de app
Lo siento si me tocó estar de mala suerte porque apenas anoche instale la aplicación con dos cámaras funcionando y no puedo negar que se ven espectaculares pero ya hoy en la mañana estando en el trabajo ya no tengo acceso a la aplicación, con ninguno de mis dos teléfonos he podido acceder, nada da error y problemas de conexión, que lástima la verdad porque me estaban gustando, yo les doy una sola estrella y solo porque se ven bien, sino cero
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Denied access
I was able to access the app to check my home and now today it’s telling me to log in and not accepting my password also a message displayed that I need a passcode to access app. There is no help tried contacting company but it’s useless. They are directing me to TikTok where I purchased camera. Waste of money purchasing this brand camera
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Retry Nework
Always Saying To Reset Modem But It’s The App And It Never Binds The Camera, Options Fail To Work. Sending These Cameras Back After Less Than A Week. Very Disappointing.
Frustrated
When i first got these camera they were amazing but overtime they’ve been an incredible pain in the a**. I had to pay for a plan because the app would only allow me to see certain captured events and now just days after i buy a plan my whole system has crashed. i woke up to a notification and went to see it and the app had completely crashed. i couldn’t see anything it wouldn’t even load my live feeds just kept giving me error messages and kept logging me out of my account. it then told me i had no devices connected to the app even though i have 2 cameras. i uninstalled the app and reinstalled it and that made it worse. it won’t except my password even after changing it. it won’t let me do the verification code with my email. it won’t let me do anything. these bugs don’t happen much on my end but when they do they are a major pain.
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Logged itself out overnight
I spent an hour trying to login this morning without success. I regret buying this in a hurry without looking at reviews.
I will try to get it running, but will probably return it.
I will try to get it running, but will probably return it.
DON’T waste your time or money
Worst app ever!!!!Don’t waste your time.
Don’t subscribe!
We opted in for the MONTHLY 2.99 cost; and it’s been trying to charge us for the annual 29.99 cost. We can’t change it in app or cancel it. The subscription with the app doesn’t show up through Apple; YET, Apple charged us and tried to charge other cards in my Wallet. Somehow they got ahold of my husbands card which isn’t even connected to my Apple wallet—but now Apple is trying to charge him too. We can’t remove the purchase and now Apple App Store is blocking me from updating other apps on my phone.
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