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CitizenApp - The Citizens App

CitizenApp - The Citizens App

by National Information Technology Agency

606 ratings
30 reviews
📊 Productivity
Free

Details

  • Released
  • Updated
  • October 20, 2021
  • December 11, 2025

Features

Developer

National Information Technology Agency
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CitizenApp - The Citizens App screenshot #1 for iPhone
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iphone
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Reviews summary↘︎
⭐30
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📝28+ tags
Tags↘︎
🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦w/o updates
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About

This app serves as an official portal for citizens and residents of Ghana, providing access to government notices, job opportunities, and essential services. It also facilitates access to information linked to your Ghana Card.

✓Official public notices
✓Job openings (public & private)
✓Government services access
✓Ghana Card information access
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What users say

Summarized from real user reviews of CitizenApp. Based on 606 reviews and a 4.7/5 average, it highlights the 6 positives and 6 negatives reviewers mention most about this Productivity app.

Positive things

  • 💡Innovative government digital services platform
  • 🚀Fast and convenient user experience
  • 👍User-friendly interface and intuitive design
  • 🔒Secure identity verification system
  • 📱Useful tool for accessing government services
  • ✅Practical solution for service payments and verification

Negative things

  • 🌍Restricted to Ghana phone numbers only
  • 🚫Excludes Ghanaians living abroad
  • ❌No support for international phone numbers
  • 🔐Requires Ghana SIM card for verification
  • ⚠️Limited identity document options
  • 🎯Excludes citizens without Ghana card
See all reviews

What's New in CitizenApp

1.1.26

December 11, 2025

Performance improvements and bug fixes.

User reviews

Most RecentHighest RatedLowest Rated

Unsatisfied

I have been trying to log in since 31/01/26 and it keeps saying unable to create a new account. Only existing users can log in… is there another way to create an account or I’m not eligible for this?
Zo.56Zo.56

Profile Picture

We still can’t change our profile picture. Why?
isaacantwibisaacantwib

Country contact selection

I downloaded the app and signed up with my Ghana card but couldn’t proceed because I don’t have a Ghanaian SIM card. There should be an option to select a country code in order for people living abroad who don’t have a Ghana SIM card sign up and get notifications about their account. Please Ghana government spend money on this app and secure it as possible Cus it’s a good initiative.
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@deebaah@deebaah

Not creating

I tried creating the but when I received the SMS for confirmation, I enter and they said unable to create a new account,only existing users can login .
StepwnnnStepwnnn

Government can do better

Can’t even login to verify my Ghana card with accurate Ghana card number and my contact
Elton SchandorfElton Schandorf
See 25 more reviews

User experience

🐞

Reported Bugs

7 issues

Account creation fails after SMS confirmation

Bug

Login page stuck on loading animation

Bug

Verification process fails to complete

Bug

App crashes and stops unexpectedly

Bug

Profile data not populating after verification

Bug

Jobs section not displaying after update

Bug

Phone number verification code not working

Bug
✨

Requested Features

8 requests

Allow profile picture updates and profile customization

Feature

Support for international phone numbers

Feature

Country code selection for diaspora users

Feature

Email-based login alternative

Feature

Passport verification option

Feature

Driving license support

Feature

Country of residence dropdown for diaspora

Feature

Job listings functionality restoration

Feature

FAQ

What does CitizenApp do?

CitizenApp is the official application for citizens and residents of Ghana. It connects users to official public notices from all government branches and institutions, lists job openings from both public and private sectors, and provides access to government services and information linked to the Ghana Card.

What are the key features of CitizenApp?

Key features include access to official public notices from all government arms, job openings from public and private organizations, and direct access to government services. It also allows users to access information linked to their Ghana Card.

Is CitizenApp free to use?

Yes, CitizenApp is a free application. There are no mentioned costs associated with downloading or using the core features of the app.

Who is the target audience for CitizenApp?

The app is designed for all citizens and residents of the Republic of Ghana. It aims to be a central point of access for official government information, services, and employment opportunities.

What kind of information can I find on CitizenApp?

You can find official public notices from all government institutions, job openings from both public and private organizations, and details about government services. Additionally, it provides access to information linked to your Ghana Card.