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ECG PowerApp

ECG PowerApp

by Electricity Company of Ghana Ltd.

25K ratings
258 reviews
🔧 Utilities
📊 Productivity
Free

Details

Released
July 31, 2018
Updated
October 19, 2026

Features

Developer

Electricity Company of Ghana Ltd.
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About

Manage your prepaid and postpaid meters with ease. This app allows direct connection to critical information, customer service engagement for issue reporting, and a streamlined top-up process with faster refunds. Enjoy a renewed vision for customer convenience.

✓Prepaid and postpaid meter top-ups
✓Customer service engagement
✓Issue reporting and feedback
✓Fast refund processing
✓Instant refund withdrawal to mobile money/bank
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What users say about ECG PowerApp

Reviews of ECG PowerApp are mostly negative: the Productivity app is rated 4.5/5 from 25K App Store ratings. What users like most: instant topup, convenient to use. Top complaints: meter balance not updating correctly, frequent crashes and bugs. Summarized from real user reviews.

Positive things

  • 🚀Instant topup
  • 🚀Convenient to use
  • 👍Nice graphical interface
  • 👍Excellent update
  • 👍Impressive
  • 👍Efficient and easy to use

Negative things

  • 🐛Meter balance not updating correctly
  • 🐛Frequent crashes and bugs
  • 🐛Unreliable connection and payment issues
  • 🐛Inaccurate meter readings and billing
  • 🐛Inability to see meter balance in-app
  • 🐛Pending transactions not reflecting properly
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What's New in ECG PowerApp

6.0.206

October 19, 2026

Bug fixes and performance improvements

User reviews

Most RecentHighest RatedLowest Rated

B

Fast and reliable
KBKwesi blinks

M

This app is very stressful
JJcxhn

Real-Time Meter Balance

The app can be more practical if the meter balance feature is functional, as well as the top-up feature. Both balance and top-up button have never worked for me. I have to use momo app every time I have to top-up and I still do not get new balance with texted token nor is balance viewable on ECG app. Account balance should at the very least be viewable on the app!
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QTQs Tesla

ECG Ghana

The ECG PowerApp is very fast and convenient . Thanks to the Electricity Company for providing us with this service
GGabb_y223

ECG

Nice app… fast and relevant
GTGilbert Tundey
See 253 more reviews

Developer apps

ECG Operation Zero
ECG Operation Zero

by Electricity Company of Ghana Ltd

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(1)

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User experience

🐞

Reported Bugs

4 issues

App crashing on launch

Bug

Meter offline errors when trying to top up

Bug

Payments not reflecting on meter

Bug

Inconsistent app performance

Bug
✨

Requested Features

4 requests

Ability to check meter balance directly in the app

Feature

Low balance notifications

Feature

Seamless integration with all meter types

Feature

Improved error reporting and customer support

Feature

FAQ

What does the ECG PowerApp do?

The ECG PowerApp allows users to top up their prepaid and postpaid meters. It also provides a direct channel to engage with customer service to report issues and receive timely feedback. The app aims to offer a convenient and refreshed experience for managing utility meters.

How does the top-up process work?

The app enables topping up for all prepaid and postpaid meter types. It is also expanding to include selected card-based meters via NFC and Bluetooth. The refreshed process ensures faster refunds for any transaction errors, which can be withdrawn instantly to your mobile money wallet or bank account.

Is the ECG PowerApp free to use?

Based on the provided information, the app is free to use. There are no mentions of subscription fees or upfront purchase costs. The monetization model is listed as 'free'.

What are the benefits of using this app?

Key benefits include a streamlined and convenient meter top-up process, faster refund processing for erroneous transactions, and instant withdrawal of refunds to mobile money or bank accounts. Additionally, users can directly engage with customer service for issue reporting and feedback.