More work than it’s worth
glitches and causes headaches that don’t need to happen because of awful software design and inefficiency
Citizens(horrible)
Locks you out of your account after 2 failed attempts after forcing you to change your password every month the email it sends you is basically spam,it gives no info besides failed login attempt,no email,no phone number,no help line,no way to reset your password without going out of your way to call the bank privately or having to drive up to your closest bank.One of the most unprofessional and ridiculously coded apps i have ever seen don’t recommend to anyone looking for a easy banking experience.Security questions dont even work half of the time after triple checking they were right with the bank.it told me i was getting my birthday wrong and wouldnt let me log in.I could go on and on about the problems.
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No way
When they send you emails that there are attempts to log into your account they give no information no location or from what device no way to reply or a number to call nothing no info whatsoever on the email it locks you out after 1 failed attempt of trying to log in this is one of the worst apps I’ve ever used
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No way
When they send you emails that there are attempts to log into your account they give no information no location or from what device no way to reply or a number to call nothing telling me officially that it’s the bank when I try to reset my password it gives me security questions I haven’t even filled out or just says question with no question the app is horrible don’t get it or use it
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This app makes me want to switch banks.
This app is absolutely horrible. It always locks me out of my account, which makes it very difficult to keep track of my balance. It even asks security questions that I never even set up. Very frustrating!
Great app
I’ve never used a better app for a bank!
Completely broken on current iOS
Used the app fine for years and now it won’t open beyond the splash screen. Uninstalling the app fixed it for about a day before the same issue started.
App will not OPEN
This app worked pretty well until a month ago, now I cannot open it on my iPhone 6S. I know I have an older phone, but the phone works great for all my other needs.
This must get fixed quickly or I will have to change banks after 50 years with Citizens.
This must get fixed quickly or I will have to change banks after 50 years with Citizens.
Current release not usable
The recently updated app does not progress beyond the opening splash screen. It could be that, in supporting newer phones and operating systems, my iPhone 6 lost the app. Whatever the cause, it needs fixed!
Update: Despite this review and contacts with the bank, the app does not work with the current iOS for an iPhone 6.
2nd update: A new version of iOS fixed the issue. However, mobile deposit function does not work.
Update: Despite this review and contacts with the bank, the app does not work with the current iOS for an iPhone 6.
2nd update: A new version of iOS fixed the issue. However, mobile deposit function does not work.
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Jdbnsbduduxx
Doesn’t work with IPhone 11 please fix
Does not work
This app will not even open on my iPhone XR
Needs fixed
Stopped working and locked me out
Junk
The worked just ok with my iPhone 8 and now it doesn’t work with my new iPhone. Y’all need to get it together.
Won’t work anymore
This app is not signing in anymore on my iPhone 8
New and improved
Give it a chance. It works very well and if something goes wrong, call customer service. They will get you in. Glitches happen, but what matters is how they are fixed.
Convient
Very easy to use! Love the app.
Citizens
Excellent app from a great bank
Love the app!
Saves me a ton of time!!
Five star app
Fantastic app. You can do all your banking from this app.
Great
Finally can do it from my phone without a web browser
