Immediate “Session Expired” messages
You can only use the app after logging in multiple times. I would not use or recommend this app to anyone. I only have to use it because I’m an account holder with this bank. Please fix this problem.

Manage your finances conveniently with this mobile banking app. Access account activity, transfer funds, pay bills, and deposit checks securely from your device. It also offers debit card management and rewards redemption.
26.1.330
June 17, 2026
We are continually releasing new updates to further improve your mobile banking experience. This version includes user interface improvements, security updates and bug fixes. Please be sure to turn on automatic updates to make sure that your app is always up to date.
MoreThe Citizens Bank MO app allows you to securely access and manage your bank accounts. You can view account activity and balances, transfer funds, pay bills, manage your debit card, redeem debit card rewards, and deposit checks. You can also receive account alerts and locate branches and ATMs.
Yes, the app is free to download and use. However, data rates from your mobile carrier may apply for usage.
To get started, download the app and use your existing Citizens Bank online banking credentials to log in. Ensure your device has a password or passcode for added security. Keep your device and app software updated for the best experience and security.
The app is designed for safe and secure access to your accounts. It's recommended to put a password or passcode on your devices and avoid sharing your username or password. The bank also emphasizes keeping your device and app software up to date to protect against potential fraud.
The app includes a feature to locate Citizens Bank branches and ATM locations. The bank has four branches located in Franklin County, Missouri.