Citizens Bank of Ada User Reviews

Top reviews

Citizens is the best

Best customer service in town!! Citizens is the best bank in Ada!

Deposit

Citizens is always efficient with my mobile deposits.

Banked here 25 years

If you want to be able to talk to a real person for help, open an account at Citizens Bank of Ada. Friendly, helpful staff!

5 star

Excellent customer service. App is easy to maneuver around

Nice, but finicky

It’s nice to be able to do banking on my phone, but this app needs to be deleted and reinstalled every time you change your password, and CitizensAda, makes it mandatory to change it, every 3 months. You cannot simply enter your new password, it won’t accept it, I called customer service, you must reinstall, that’s irritating. Also, even though I have “face recognition” enabled, and “save user ID”, I still have to enter my password every time I login on my phone. I hate that, when traveling or in a hurry, I don’t want to have to enter it, especially when it should work with my Face ID. And, I sometimes can’t remember my password. Wish it were easier to use.
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