Citizens Bank of WV Mobile User Reviews

Citizens Bank of WV Mobile
Citizens Bank of WV Mobile
Citizens Bank of West Virginia, Inc.

Customer Experience

Positive experience16.7% of reviews
Neutral8.3% of reviews
Negative experience75.0% of reviews

~ Based on 12 written reviews from the US App Store.

Is Citizens Bank of WV Mobile Safe?

Not enough ratings yet to assess Citizens Bank of WV Mobile.

Is Citizens Bank of WV Mobile Legit?

Citizens Bank of WV Mobile appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Citizens Bank of WV Mobile is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Laura

Not working! Agree that this hasn’t worked now for over a week!!!

Worse banking app I have ever used

Absolutely the worst crap I have ever seen for an app. Pathetic. Costumer service is nice, if is wasn’t for them I would give it a negative rating.

App is good when it works but awful when it doesn’t

The app great when it works but now about 1 month after installing the app goes to the citizens splash screen and soft locks you then hAve to go to home then reopen to find that it doesn’t fix the problem now instead of easily checking my account through the app I have to go into the internet and check it that way
Show more

Quite simply ..doesn’t work

Worked fine before the big upgrade now I have to go through the website to access the app...not to mention transferring money from one account to the other is no simply task! Horrible app!

Stopped working

No longer works since the last update

App

Ever sense the upgrade the app hardly ever comes on! Very frustrating

Awesome app

Awesome upgrade with cool new features!

New Upgrade is horrible!

Do not like the new upgrade! My app hardly works now and seriously do not like anything about the new upgrade! Can not name any of my accounts or bill accounts! Hate it! You really need to fix this junky version!!! My app will never open!!! Only shows blue screen

Mobile

Great mobile service!!!

Mobile Deposit

The mobile deposit won’t show up on my app, so therefore I can not deposit money to pay bills...

iPhone X

This app desperately needs to be updated. I can’t access my account due to the app not being updated.

Mobile deposit does not work.

App is fine for checking your account and transfers within bank, but the mobile deposit function does not work.