Citizens Business Bank User Reviews

Customer Experience

Positive experience63.2% of reviews
Neutral5.3% of reviews
Negative experience31.6% of reviews

~ Based on 19 written reviews from the US App Store.

Is Citizens Business Bank Safe?

Citizens Business Bank appears mostly safe based on user ratings. AppsHunter Safety Score for Citizens Business Bank is 78/100.

This assessment is based on 47 user ratings, with an App Store average of 4.1/5.

Safety Analysis

80.9% of ratings point to a safe experience
2.1% of ratings suggest some concerns
17.0% of ratings point to a risky experience

~ Based on 47 App Store ratings for Citizens Business Bank.

Is Citizens Business Bank Legit?

Citizens Business Bank appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Citizens Business Bank is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Quick Exception Processing

I have this app solely for the process of quick exception processing. The feature does not work any longer on the app so processes cannot be processed before 11am when I am not near a computer

Can’t even access app

The “I am a new user” link on the homepage of the app takes you to the same page as the “I forgot my password” link. How can anyone even create an account in this app?

Bill pay doesn’t work

I have not had Bill pay access since the conversion and it’s taken 3 weeks of phone calls with no resolution yet.

App is not good

This app needs help I can’t Mobil deposit an check, it says invalid password but I was able to log in on my password🤔🤔

CEO Unit Health Care

I think you have a Great Bank. But your on line banking needs to be a little more refined.
Weekend shut down can cause us late payments and gets marked as such with creditors.
You have Super employees. Very helpful, very kind and they remember my name.

Easy to Use

Very easy to understand and use

CBB

Great app!

Decent app!

I enjoy the app but sometimes the purchases switch via the system it’s weird!

ElizaSNel

Excellent

Was Leary when CBB took over CB

Good online access, with direct deposit, online deposit of checks, and branches , though not available in every community, but enough that I can go when needed, Once a quarter or so. Glad I stayed

Needs an update.

No facial recognition or fingerprint ID for easy access. Can not connect multiple accounts. Not as up-to-date as others such as Wells Fargo, Chase, and B of A, all three of which I have current experience with.Can do with an update.

Brutal

Antiquated look at Wells Fargo compared to what you offer

VP

Love it!

CEO

It is pretty friendly

The Best Banking App

I love all the functions and features.

..

Gr8 mobile deposit feature! Love it.

Love it!

Very easy and accessible! Great for on the go!

cBank

Ever since I downloaded OS7, I can't open this app.

cBank onLine App

I'm so excited about this App. It is convenient & user friendly. I look forward to utilizing this App to it's full capacity.