Citizens Federal Credit Union User Reviews

Is Citizens Federal Credit Union Safe?

Citizens Federal Credit Union appears safe based on user ratings. AppsHunter Safety Score for Citizens Federal Credit Union is 93/100.

This assessment is based on 181 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.0% of ratings point to a safe experience
1.1% of ratings suggest some concerns
3.9% of ratings point to a risky experience

~ Based on 181 App Store ratings for Citizens Federal Credit Union.

Is Citizens Federal Credit Union Legit?

Citizens Federal Credit Union appears to be a legitimate app. AppsHunter Legitimacy Score for Citizens Federal Credit Union is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Loan Payment Frustration

This app is so frustrating. You can’t pay a vehicle loan through the app without a Citizens checking account. I have to hunt for my loan account number, go to the website through browser, and pay as a guest with the account number. I did not want to finance through them but was haggled into it by a car salesman (who probably got a commission off of it) and I regret not going with my bank every time I have to navigate making my payment!
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Response from developer

Hello, you can pay a vehicle loan using an external account directly in the app. We need to load the information, and you'll be able to do that when you want. We can even set it up to auto-draft if you wish. Please contact Jim at 432-267-6373, x503. Thank you!

Average Banking app

This app is fine if you want to check balances and such, but you cannot do remote deposits using it, like you can with most other banking apps.

Response from developer

Hey Lishane1! You should be able to do remote deposits now. We added that feature a few years ago!

New Features

This is much better app than previous version.