Citizens Independent Bank User Reviews

Citizens Independent Bank
Citizens Independent Bank
Citizens Independent Bank

Is Citizens Independent Bank Safe?

Citizens Independent Bank appears safe based on user ratings. AppsHunter Safety Score for Citizens Independent Bank is 95/100.

This assessment is based on 345 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.8% of ratings point to a safe experience
2.3% of ratings suggest some concerns
2.9% of ratings point to a risky experience

~ Based on 345 App Store ratings for Citizens Independent Bank.

Is Citizens Independent Bank Legit?

Citizens Independent Bank appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Citizens Independent Bank is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Easy to Use

Love it!

Response from developer

Thank you for your review and for choosing CIB! We're glad you're loving it.

Functional

Reflects the limited scope of CIB’s digital tools.

Response from developer

Thank you for taking the time to share your thoughts with us.

Basic Banking Perfection

I love CIB … They are the antiestablishment 1979 throwback just bank that’s focused on being a community bank. They do it well, they don’t nickel and dime me for things I don’t want or need. They don’t charge me atm fees.

They are incredibly comparable to the BIG “BAD” MEGA BANKS on interest rates for money market funds and certificates of deposit.

They’re also competitive on loans and mortgages, sometimes they beat credit unions interest rates for some loan products.

Mostly I love them because you’re never more than 2 phone menus from a human and I’ve never stood in line for more than 5 minutes or wasted an afternoon stuck in a drive thru waiting.

As for the app, does everything you need a mobile banking app to do. Card management, transfers, virtual deposits, ACH, ETF, and automatic scheduled payments, fraud detection and advanced security options.

It’s a clean simple design puts most information and functionality is now more than 3 clicks away. And swiping isn’t even a thing.. oldsters like me and those of us who don’t have ADHD definitely appreciate that.

They are an outstanding bank and the level of service and support are so 20th century you’ll wonder why things in the 21st century have to be so complicated.

It’s true… things really were better back in the day.
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Response from developer

Thank you for the kind words and for banking with CIB!

Functional

This is the most featureless bank app I have used in the last decade.

Response from developer

Thank you for taking the time to share your thoughts with us.

MD

Terrible Mobile deposit

Response from developer

We are sorry to hear you have had issues with Mobile Deposit. Please call us at 952-915-8525 for assistance.

Awesome little bank

My family and I have been banking here for decades. Best service and secure banking services available.