Excellent should be its name.
Please let me start by saying that this is the best credit union I have ever been a member of, and I must say I’ve been a member of two others in the past but the team always goes above and beyond, regardless of what it is, a simple request for a new/lost card or something more complex. Everyone is super professional and friendly.
My favorite person there is John from the ATM Department, I only know him by phone but every time I’ve had a question, issues or concerns he is the ⭐️⭐️⭐️⭐️⭐️ guy to go to and is the most professional person I’ve ever encountered. Thank you all for been such an amazing team!
Emilio J Guerra
My favorite person there is John from the ATM Department, I only know him by phone but every time I’ve had a question, issues or concerns he is the ⭐️⭐️⭐️⭐️⭐️ guy to go to and is the most professional person I’ve ever encountered. Thank you all for been such an amazing team!
Emilio J Guerra
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Cudos to your employees
To reactivate my dormant account, via telephone assistance, your W.Rox employee offered invaluable support with professionalism and a helpful dose of humor.
Great
Convenient and efficient
Not good
Customer service is terrible.
Alan
Cards don’t have tap to pay, AND is not recognized by any of these helpful transactional apps. Ex Zelle
