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City Tele Coin

City Tele Coin

Inmate Communications Solution

898 ratings
115 reviews
💼 Business
Free

Details

  • Released
  • Updated
  • September 8, 2016
  • June 23, 2026

Features

Developer

CITY TELE-COIN COMPANY, INC.
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About

Connect with incarcerated friends and family through video calls, messages, and pictures. Manage your account history and stay in touch easily. Note that correctional facilities may monitor communications.

✓Start and receive video calls
✓Send and receive messages
✓Send and receive pictures
✓View account history
✓Connect with incarcerated loved ones
Show original description

What users say

Summarized from real user reviews of City Tele Coin. Based on 898 reviews and a 2.1/5 average, it highlights the 2 positives and 4 negatives reviewers mention most about this Business app.

Positive things

  • 🚀Easy and convenient communication
  • 🔒Ability to video chat with loved ones

Negative things

  • 💰Exorbitant fees and charges
  • 🐛Frequent app crashes and freezes
  • 🔌Poor call/video quality and connectivity issues
  • 🕰️Long wait times to reach customer support
See all reviews

What's New in City Tele Coin

16.0.0

June 23, 2026

Updated libraries and bug fixes

User reviews

Most RecentHighest RatedLowest Rated

Horrible App

Truly amazing how this app manages to squeeze the lemon at every single turn when trying to communicate with your loved one; all the while it delivers a truly horrible product. Messages consistently won’t go through & make me spend multiple rounds of payment to send one message.
elsi12elsi12

This app needs lots of updates

None of the messages ever go through in this app is slow and hard to do a video connect. They need lots of updates.
AndiLouuAndiLouu

Worst app ever

Wouldn’t even let me register to use the app. Im just stuck on the login screen and can’t talk face to face with my inmate.
BEC20081104BEC20081104

Worst app ever

Not recommended
Tiffany HouserTiffany Houser

Doesn’t work

The app works when it wants to
KaybeononeKaybeonone
See 110 more reviews

User experience

🐞

Reported Bugs

3 issues

Login and password reset issues

Bug

Inability to create new accounts

Bug

Inconsistent message delivery and notification problems

Bug
✨

Requested Features

3 requests

Add ability to directly deposit funds in the app

Feature

Improve notification system for incoming calls/messages

Feature

Provide more transparency on account balance and charges

Feature

FAQ

What can I do with this app?

This app allows you to communicate with incarcerated friends and family members. You can start and receive video calls, send and receive messages, and send and receive pictures. It also provides access to your account history.

Is this app free to use?

Based on the provided information, the app itself is free to download and use. There are no indications of subscription fees or paid features within the app.

Can correctional facilities monitor my communications?

Yes, correctional facility administrators may restrict, review, or monitor certain modes of communication to and from inmates. It is important to be aware that your calls, messages, and pictures may be subject to review.

Who is this app designed for?

This app is designed for individuals who have friends or loved ones housed in correctional facilities that utilize City Tele-Coin's video kiosks or tablets. It facilitates staying connected with them.