Goid customer service
Response from developer
We’re sorry the link did not work. Booking.com is a reseller and, unfortunately, the original access link we send can be changed on their platform, which may cause it to fail. Please contact us directly at [info@cityapptour.com](mailto:info@cityapptour.com) and we’ll make sure you receive access to your tour.
Buggy launch of new app.
Response from developer
We’re sorry for the issues during our app launch. Some bugs occurred in the first week, but have since been fixed. We offered both a full refund and extra credits. The two-day validity mentioned is incorrect: purchased tours and credits remain valid indefinitely.
Didn’t work
Response from developer
We’re sorry the link did not work. Booking.com is a reseller and, unfortunately, the original access link we send can be changed on their platform, which may cause it to fail. Please contact us directly at [info@cityapptour.com](mailto:info@cityapptour.com) and we’ll make sure you receive access to your tour.




