Citymapper Reviews: Is It Legit?

Customer Experience

Positive experience76.0% of reviews
Neutral6.1% of reviews
Negative experience17.9% of reviews

~ Based on 1,899 written reviews from the US App Store.

What users say about Citymapper

Is Citymapper Safe?

Citymapper: All Live Transit appears safe based on user ratings. AppsHunter Safety Score for Citymapper is 97/100.

This assessment is based on 110,569 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.1% of ratings point to a safe experience
1.2% of ratings suggest some concerns
1.7% of ratings point to a risky experience

~ Based on 110,260 App Store ratings for Citymapper.

Is Citymapper Legit?

Citymapper: All Live Transit appears to be a legitimate app. AppsHunter Legitimacy Score for Citymapper is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Good and helful

Very helful for mixed transit options but often incorrect or unreliable for arrival times and ETA’s

Deixou de ser útil

Conheci o app em 2016 e desde então, usava sempre. Nessa última atualizaçã, o aplicativo só oferece trajeto de ônibus, mesmo quando metrô ou trem é a melhor opção. Uma pena…

Fantastic app!

I downloaded this app to use for my trip to Paris. It was the best app, and I used it every day all day long! I am the type of person that has no sense of direction so it literally saved me all day! I loved how it showed which public transportation lines to use and gave you exact directions to get to them, navigating inside the stations, and even once you got out of the station. It was definitely made for the lost people like me! 🤣And even the few times that I did get lost, it would easily reroute me and I could find my way back. The only issue was with walking around and having spotty Wi-Fi. So I did just restart my phone quite a few times a day, and then it would be fresh and ready to go. But it was still definitely worth it and I will definitely use this app again!
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W App

you should be able to choose, how to go to a bus station: by foot or bike


i still like this app :)

Travel information

Great app but the travel information in Lille never gets updated after there’s a fault in the metro which leads to longer routes for no reason.

Good

Nice

Best App to get around

I really like Citymapper. Have been using it for years. It is so intuitive and useful!

Greatest travel app ever

Using this to navigate Paris Metro. It Is so easy to use and instructions are impeccable! So good!!

So useful!

Guides you step by step to wherever you want to go and is incredibly easy to follow and use.

Subway train

This is very good

Bangin lad

As I said

Late buses

Every time buses 34 and sl1 are late
one hour

On Point

I use this app when traveling. It makes reaching my destinations easy and on point!

Me encanta

Realmente es muy completa y siempre que viajo o estoy en mi ciudad la utilizo muchísimo, te da todo tipo de caminos y opciones ya vallas andando en bici trasporte público o privado es una maravilla la recomiendo mucho
🥰🥰🥰🥰🥰🥰
It is really very complete and whenever I travel or am in my city I use it a lot, it gives you all kinds of paths and options and fences walking by bike public or private transport is a wonder I highly recommend it
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The BEST mapper for cities

Used Citymapper for the best part of a decade. An excellent tool that always gets me to my destination. And always on time with its planning tools.

Just updating my review. Still the best. Hard to fault.

So good an app except for the glitches

The app doesn’t track your trips properly. Once you’re in a train, it assumes that you’ve missed it and keeps tracking you as if you’re in the next train. Very difficult or actually impossible to get the app to recognise that you’re on the first trip.

Citymapper is Great!

I’m saving a lot of time with this app! I love it!! Thanks to my son”s friend Tom, who recommended it!!

Not so good

…relative to other options. Used to be the clear leader. Less so now.

Recomendo !

Funciona , prático e facil ! Adoro !

Bus Schedule

The app is a very helpful resource, however, on several occasions, when planning my journeys the night before, the schedule for my bus is not shown