Civica ePOD
Simplify Delivery Management
About
This app streamlines delivery operations by managing vehicle checks, customer information, and delivery/collection processes. It offers navigation with real-time traffic, barcode scanning, and exception handling, providing real-time updates to back-office systems for enhanced visibility and customer communication.
What's New in Civica ePOD
1.0.2
April 24, 2023
Bug Fixes
Developer apps
FAQ
What is Civica ePOD used for?
Civica ePOD is a mobile application designed to manage the entire delivery process. This includes vehicle checks, customer stop management, product scanning, exception handling, and providing real-time updates to back-office systems.
Does Civica ePOD offer navigation?
Yes, Civica ePOD includes truck-based satellite navigation that considers vehicle dimensions and weight to adhere to road restrictions. It provides on-screen and audible instructions with real-time traffic updates.
Can Civica ePOD handle delivery exceptions?
Yes, drivers can raise exceptions at the point of delivery or collection, including for specific products ('inners' and 'outers'). These exceptions can enforce free text notes and require mandatory photographs.
How does Civica ePOD improve visibility for managers?
The application provides real-time updates to the TranSend Back Office, offering full visibility of driver progress and location. This allows operators to proactively manage customer issues and monitor route compliance.
What kind of customer notifications does Civica ePOD support?
Civica ePOD supports automated SMS and email notifications to end-point customers prior to arrival. It also provides automatic electronic proof of delivery documentation upon completion of a stop.
Is Civica ePOD available on multiple devices?
Based on the provided data, Civica ePOD is supported on iPhone, iPad, and iPod devices.
How often is Civica ePOD updated?
The latest version of Civica ePOD is 1.0.2, which was last updated on April 24, 2023. This indicates relatively recent development activity.
Does Civica ePOD have ads?
No, Civica ePOD does not contain advertisements. The application is free to use and does not feature any in-app purchases or ads.