Functionality doesn’t work
Can’t use camera to upload claims, consistently broken app
about verify code
i install this app in my mobile. while login i am not getting verify code. i try multiple times.. but still same .mobile number , user name evrything is ok.
Mise a jour perpetuel
Toujours obligé de faire une mise a jour, déinstaller et recommencer a chaque fois
Frustratingly bad
Constantly receiving error messages when trying to upload photo claims. The max file size is smaller than an iPhone camera photo so you pretty much have to use the camera in the app. Even when the file is small enough I get internet connectivity errors regardless of using wifi or data. Anytime you close the app you get logged out and need 2 step verification through an email to get back in. I’ve lost hours of my life trying to submit and resubmit the same claim over and over.
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Terrible app
Clunky interface, difficult to manage, had to resubmit claims to use HSA
Not user friendly
I honestly hate this app. It is so hard to navigate. There has to be a more user friendly way to make the app. I don’t know procedure codes for dental, I just want to know how much I have remaining for the year. It would be nice to go into a category and have all my claims including receipts right there
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Terrible Software
This software is a nightmare to use. It never wants to submit my photo claim
Quality vs Update
Arey saami asalu nee app quality ki, nuvvu ichey number of updates ki emanna balance avthundha?
This is like a illusion of having benifits
No benefits of this app
Difficult
Hard to Navigate, hard to submit claims
Cannot even finish registration well
Stupid app telling you a used user name when you try to go back and correct a information, and then you cannot go ahead anymore. Then I tried to log in, saying invalid password/username. What is wrong with this app
Photo submission
Photo submission hasn’t been working for about a week now. We even updated the app, uninstalled and reinstalled. Frustrating.
Can’t add a new claim now
Not sure what update it was some months ago but you can’t add or submit claims as easily or maybe not at all now.
Doesn’t work
Doesn’t work
Good
It’s good
Literally the worst provider out there
If I wasn’t doing this through my college, I wouldn’t touch this provider with a 10 foot pole. Nothing on their site works and they deny every claim. I need to verify every single prescription I get 110 different ways before they accept them, regardless of if I’ve been on it for years.
There’s nothing I want more than to pull my hair out and jump off the 18th story of a building whenever I have to deal with this group, but while my career is on pause and I’m furthering my education this is what I have available to me.
I’ve never considered k-lling myself more than when I have to deal with ClaimSecure.
There’s nothing I want more than to pull my hair out and jump off the 18th story of a building whenever I have to deal with this group, but while my career is on pause and I’m furthering my education this is what I have available to me.
I’ve never considered k-lling myself more than when I have to deal with ClaimSecure.
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Not very useful
Unfortunately, this app is nearly useless. It’s disjointed, much of it doesn’t work well, and I don’t think I can submit claims through the phone. Its kind is broken. Makes it hard to do anything.
Worse app ever.
The site is terrible to navigate. You can never find the forms or information you are looking for without spending 45mins digging through everything
HATE update
Cannot submit a claim on app OR on web.
Horrible Customer Service
ClaimSecure insurance/benefits has removed the clients ability to submit insurance Claims online. Now all claim submissions to paper/written claim forms that must. This is an archaic process that yet again places ClaimSecure back at the bottom of the list in benefits. Additionally, their coverage amounts are horrifically unrealistic for today’s economy and costs. DO NOT RECOMMEND.
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