Clara User Reviews

Customer Experience

Positive experience46.2% of reviews
Neutral7.7% of reviews
Negative experience46.2% of reviews

~ Based on 91 written reviews from the US App Store.

Is Clara Safe?

Clara - AI Receptionist appears safe based on user ratings. AppsHunter Safety Score for Clara is 92/100.

This assessment is based on 1,279 user ratings, with an App Store average of 4.6/5.

Safety Analysis

89.6% of ratings point to a safe experience
4.1% of ratings suggest some concerns
6.3% of ratings point to a risky experience

~ Based on 1,279 App Store ratings for Clara.

Is Clara Legit?

Clara - AI Receptionist appears to be a legitimate app. AppsHunter Legitimacy Score for Clara is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Rip off

Horrible app . impossible to cancel subscription. I’m being billed constantly and haven’t used the service since the first week . I have tried several time to cancel without any end .

Scam App

Payment every 10 days. False information

Must have

Took over my communications and made day to day running so much less stressful

Response from developer

Thanks for the feedback - that's great to hear!

Muy

Good

APP support is lacking

Tried to contact support, no response. As well, voice options vary from Kurt and rude to overly chill with almost a demand for a quicker action by the customer. Cancelled in the first month.

Response from developer

Sorry on both counts, Ralph. Not hearing back from support isn't how we run, and that tone isn't what Clara should sound like. Her voice and how warm or formal she is are both adjustable in her settings, and we're happy to tune it with you. Please email support@heyitsclara.com and we'll pick this up properly.

Jay

Just charged me and never used the app … !!

Not working correctly

She decided by herself to schedule a customer picking up a computer without notifying me. No support line customers hated communicating with here half of them didn’t leave a massage

Response from developer

Thanks for the detail, and sorry this went wrong. Clara shouldn't be committing to anything you haven't set her up to handle, and you should be notified of every call she takes, so that's worth looking at directly. What she's allowed to do and how she speaks are both adjustable in her settings. Email support@heyitsclara.com and we'll go through your call logs with you.

Muy buena

Me sorprende como puede llevar una conversacion espero sea muy util

Unacceptable

I have literally canceled my account shut off any call forwarding that I could and I still am not able to receive phone calls after downloading this app. No one can figure it out but the only common denominator is this application. I’ve tried everything. I paused Clara for an entire year so that she couldn’t answer phone calls I canceled my subscription through the app and through Apple and now I receive no phone calls at all
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Response from developer

We're sorry, and this is fixable. Cancelling the subscription and deleting the app doesn't switch off call forwarding, that setting lives with your carrier, so calls keep routing away from your phone until you turn it off. You can do it from your keypad in under a minute: heyitsclara.com/us/support/disabling-call-forwarding/. If calls still aren't coming through after that, email support@heyitsclara.com and we'll get on it with you straight away.

Sucks!!

I can’t receive calls!! 😡

Painting

Ok

Owner

Nice app

En tree service

Great quality

Excelente

Muy bueno y súper fácil de usar en comparación a otras aplicaciones 100% recomendado

Exactly what we needed!

The perfect tool for managing calls efficiently and professionally.

Response from developer

Thank you! The perfect tool for managing calls professionally is exactly what we set out to build. So glad Clara is a fit.

Painting

Ok

Just what I need

This is just what I need but would like a different payment method or a option payment method. I would use this app

Response from developer

Thanks, Milpol! Glad Clara is what you need. Billing currently runs through the App Store, and we've noted your interest in more payment options. Email clara-support@44pixels.ai if you'd like to talk through what works for you.

Just what I needs

My Business has picked up and usually I miss a few calls. Clara makes it really easy. I can now respond with a call back and I have all the information to better serve my customers. ABSOLUTELY AWESOME you can’t go wrong with Clara.

Response from developer

This is awesome to hear! Fewer missed calls and all the info to serve your customers better is exactly what Clara is for. Thank you, and welcome aboard!

Long distance charges to my phone bill

I received a large phone bill with huge long distance fees even though every call I received is within Canada. I won’t be using this app again even in the future

Response from developer

Thanks for flagging this, and we're sorry for the surprise. Clara doesn't charge for outbound calls, they're unlimited on our Starter plan, so those long-distance fees most likely came from another provider rather than Clara. We'd still like to help you get to the bottom of it, so please email clara-support@44pixels.ai and we'll look into it with you.

Owner

So far so good