Rip off
Scam App
Must have
Response from developer
Thanks for the feedback - that's great to hear!
Muy
APP support is lacking
Response from developer
Sorry on both counts, Ralph. Not hearing back from support isn't how we run, and that tone isn't what Clara should sound like. Her voice and how warm or formal she is are both adjustable in her settings, and we're happy to tune it with you. Please email support@heyitsclara.com and we'll pick this up properly.
Jay
Not working correctly
Response from developer
Thanks for the detail, and sorry this went wrong. Clara shouldn't be committing to anything you haven't set her up to handle, and you should be notified of every call she takes, so that's worth looking at directly. What she's allowed to do and how she speaks are both adjustable in her settings. Email support@heyitsclara.com and we'll go through your call logs with you.
Muy buena
Unacceptable
Response from developer
We're sorry, and this is fixable. Cancelling the subscription and deleting the app doesn't switch off call forwarding, that setting lives with your carrier, so calls keep routing away from your phone until you turn it off. You can do it from your keypad in under a minute: heyitsclara.com/us/support/disabling-call-forwarding/. If calls still aren't coming through after that, email support@heyitsclara.com and we'll get on it with you straight away.
Sucks!!
Painting
Owner
En tree service
Excelente
Exactly what we needed!
Response from developer
Thank you! The perfect tool for managing calls professionally is exactly what we set out to build. So glad Clara is a fit.
Painting
Just what I need
Response from developer
Thanks, Milpol! Glad Clara is what you need. Billing currently runs through the App Store, and we've noted your interest in more payment options. Email clara-support@44pixels.ai if you'd like to talk through what works for you.
Just what I needs
Response from developer
This is awesome to hear! Fewer missed calls and all the info to serve your customers better is exactly what Clara is for. Thank you, and welcome aboard!
Long distance charges to my phone bill
Response from developer
Thanks for flagging this, and we're sorry for the surprise. Clara doesn't charge for outbound calls, they're unlimited on our Starter plan, so those long-distance fees most likely came from another provider rather than Clara. We'd still like to help you get to the bottom of it, so please email clara-support@44pixels.ai and we'll look into it with you.
