Wonderful
So far so good
Jja.nyle
Double billed via Massprofit.pro
Clario bills via Apple.com while simultaneously billing you through Massprofit.pro, an affiliate. Check your credit card or other account from which you pay for Clario. They bill typically every six months. Check your statements carefully. It will appear first under Apple.com billing as Clario, then typically on the same date you will see an exact charge by Massprofit. Clario seems to have been aware of this issue since at least 2024, based on earlier complaints. Yet, they have apparently continued their agreement with Massprofit. Although Clario shows its face on your Apple.com billing, Massprofit does not. If you find your credit card or other bill-pay arrangements show the double charge, compile your evidence and contact the Federal Trade Commission.
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SSppEsquire
Cancel and uninstall
I signed up for a free trial but I haven’t even installed your app. I have informed you that I do not want your app and I have asked you to refund the payments you have been taking against my debit card.
I DO NOT WANT YOUR APP AND I WANT MY MONEY REFUNDED PLEASE.
I DO NOT WANT YOUR APP AND I WANT MY MONEY REFUNDED PLEASE.
KKemerCaz
Billing
Have cancelled my subscription but keep getting charged.
ARAngry jump roper
Big disappointment and problem with refund!
The application completely disappointed me. Not only did it not meet my expectations, but they still haven't refunded my money, despite the urgency. I have documented communication with Clario Anti Spy as proof.
Main problems: Inoperative support: They promise help and refunds, but the reality is completely different. Refund problem: I have been waiting for my money back for a long time and support ignores me or makes excuses. Non-transparent system: The application entices you to try the trial version, but then it is very difficult to cancel the subscription. Conclusion: I definitely do not recommend this application. Be careful with their payment terms, otherwise you will lose money like me.
Main problems: Inoperative support: They promise help and refunds, but the reality is completely different. Refund problem: I have been waiting for my money back for a long time and support ignores me or makes excuses. Non-transparent system: The application entices you to try the trial version, but then it is very difficult to cancel the subscription. Conclusion: I definitely do not recommend this application. Be careful with their payment terms, otherwise you will lose money like me.
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Ttomasvanek86
Response from developer
Thank you for sharing your feedback. We apologize for the frustration caused by the delay and communication issues. We want to look into your account and resolve this for you - please contact our team via the in-app chat or at hello@weareclario.com so we can check your case details and help you.
