Wonderful
So far so good
Double billed via Massprofit.pro
Clario bills via Apple.com while simultaneously billing you through Massprofit.pro, an affiliate. Check your credit card or other account from which you pay for Clario. They bill typically every six months. Check your statements carefully. It will appear first under Apple.com billing as Clario, then typically on the same date you will see an exact charge by Massprofit. Clario seems to have been aware of this issue since at least 2024, based on earlier complaints. Yet, they have apparently continued their agreement with Massprofit. Although Clario shows its face on your Apple.com billing, Massprofit does not. If you find your credit card or other bill-pay arrangements show the double charge, compile your evidence and contact the Federal Trade Commission.
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Cancel and uninstall
I signed up for a free trial but I haven’t even installed your app. I have informed you that I do not want your app and I have asked you to refund the payments you have been taking against my debit card.
I DO NOT WANT YOUR APP AND I WANT MY MONEY REFUNDED PLEASE.
I DO NOT WANT YOUR APP AND I WANT MY MONEY REFUNDED PLEASE.
Billing
Have cancelled my subscription but keep getting charged.
Big disappointment and problem with refund!
The application completely disappointed me. Not only did it not meet my expectations, but they still haven't refunded my money, despite the urgency. I have documented communication with Clario Anti Spy as proof.
Main problems: Inoperative support: They promise help and refunds, but the reality is completely different. Refund problem: I have been waiting for my money back for a long time and support ignores me or makes excuses. Non-transparent system: The application entices you to try the trial version, but then it is very difficult to cancel the subscription. Conclusion: I definitely do not recommend this application. Be careful with their payment terms, otherwise you will lose money like me.
Main problems: Inoperative support: They promise help and refunds, but the reality is completely different. Refund problem: I have been waiting for my money back for a long time and support ignores me or makes excuses. Non-transparent system: The application entices you to try the trial version, but then it is very difficult to cancel the subscription. Conclusion: I definitely do not recommend this application. Be careful with their payment terms, otherwise you will lose money like me.
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Response from developer
Thank you for sharing your feedback. We apologize for the frustration caused by the delay and communication issues. We want to look into your account and resolve this for you - please contact our team via the in-app chat or at hello@weareclario.com so we can check your case details and help you.
Glitchy AF
Glitches and looped around in circles never actually worked and charged me anyway. cancelled subscription immediately
Caught the scammer who stole $300,000
This app is amazing on cyber security people trying to hack and breach, security and violate our civil rights. My name is Sean im 34 im from southern California. The “oc” and there are a lot of bad people here that are really good at what they’re doing criminally and I thank God for this app being created for my personal safety protection and the protection of my money and my family and their money
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SCAM
This app is a scam
Alicia aka Alice
Interesting
Fraudulent charges
This company has charged me for more than I subscribed to, and despite repeated requests continues months later to do so. Have reported their fraud to the bank. DO NOT SUBSCRIBE
They contacted me via Apple after this review, apologised and told me to contact the very same email that ignored my many messages. Didn’t refund any money mind you. And then today charged my card another $57. On the warpath now
!
They contacted me via Apple after this review, apologised and told me to contact the very same email that ignored my many messages. Didn’t refund any money mind you. And then today charged my card another $57. On the warpath now
!
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Response from developer
We are deeply concerned by your experience and want to assist you immediately. It is entirely against our policy to process transactions after a subscription has been terminated, and we want to find out exactly what went wrong. Please contact our 24/7 support team via the in-app chat or at hello@weareclario.com so we can assist you.
DO NOT BUY
The 7 day trial is fictional. They will charge you immediately, not reply to your emails querying and then continue charging. Do not risk it!
Not as adverised
Asking for a refund. Only provides a list for you to manually check various settings to secure your device. The scans provide no details. It said my email was breached years before I created that email with that provider.
Bunk app
This is bunk
Unsatisfied customer
Every since I have downloaded this app my phone has been doing crazy things and I can't talk to a live agent it's always Andrew in the chat and he is trying to get me to buy something else. My phone has been hacked by this app. I want a refund please
Signed up for a free trial was charged $10 avoid
Avoid
Zero Percentage
They withdrew many out of my account
Best
Very good
Unsatisfied customer
Every since I have downloaded this app my phone has been doing crazy things and I can't talk to a live agent it's always Andrew in the chat and he is trying to get me to buy something else. My phone has been hacked by this app. I want a refund please
Anti-Theft Application
The Anti-Theft application is awesome & works very well, we just need a top notch GPS tracking device and it should be able to locate it in real time with no interference, thank you Clario 🤙
Response from developer
Thank you for sharing your support. It is wonderful to know our security features are delivering great results for you! We are constantly working on improvements, so we appreciate you letting us know exactly what you need to make it a perfect tool! Thank you for helping us make the app even better!
Do not waste your money
Terrible company that refuses to stop billing. The service is so so, but I had to go to my bank to stop getting billed. They claim your subscription is cancelled but bill every month and won’t stop. Scam company 100%
