Class Act Federal Credit Union User Reviews

What users say

Top reviews

Outstanding service, second to None!

No matter how I do my transactions, be it in person, the drive-through, over the phone, or online banking, CAFCUโ€™s service is hands-down, the best in financial services!

Dividends

Love the dividends earned through my checking account!

Easy for Seniors!!

Banking is hard enough in person let alone online but Class Act FCU has made it easier to manage!

Bank Teller

Malon is okay and The Sole Head Executive Manager Ms.Fatima is warm and welcoming pillar of business.

Upset

I keep having trouble with the app working when Iโ€™m trying to sign in. Iโ€™ve been with this credit union since 2018.

Best Credit Union

Love the credit union and the app! Very easy to use. Never have any issues.

Loans

Class Act has always saved me from being in horrible situations with my money. They always save the day!!

Thank youโค๏ธ

I am so happy with my credit union! Everyone is so personable and really want to help you out with whatever your needs are!

5/28/2025

I really appreciate support from Jaden on Westport Rd. on this day . I will be returning .

Lock card option

Class act should give the option to be able to lock your card like most banks.

Considering Leaving

Today I made deposits (in person) of my 2 pension checks. As usual they are holding them for 1 and 3 days respectively. They consistently hold checks even they are from the treasury through the state of Kentucky. A phone call could resolve this. This is poor service. I am considering doing my banking somewhere else.
Show more

Best Credit Union

By far the best credit union to use and the easiest app to navigate. I have been with Class Act since 2018 and have never regretted it. They are always so professional and have helped me with all my financial needs.

App Doesn't Work

Can't see my accounts.

Moving money to and linking external accounts

Linking and send money to other accounts. Itโ€™s not is intuitive. down right does not work.

Mi Banco preferido

Verdaderamente Maravilloso

Service

Been with this Credit Union over 25 years they have always provided me with excellent service.

Cares for us

Class Act cares about teachers. We receive good rates on auto loans and home loans. We can receive financial counseling. Also, I appreciate that you refund three ATM fees per month.

Review

Love my credit union ! Been banking there since 1979. Great automated system and customer service is always very helpful

The best online banking app!

I have an account with Amex, Chase, Discover, Bank of America and Transcend CU, and Class Act takes the cake. Itโ€™s simple, clean and user friendly by default and really customizable if you want more control.

I automate my savings and budget with its scheduling capabilities and hide savings accounts to avoid temptation. I can even link external accounts for easy viewing and it syncs quite reliably.

I get to see my credit score, my credit report, and use a simulator. It even categorizer my spending for me and has a decent read on it even if I mostly use my non class act credit cards for expenses.
Show more

Always reliable

Over the years, I have always trusted Class Act to help me with my finances. Either Car loan or home loan They have provided reputable and experienced help. Thank you so much. Itโ€™s comforting to know I can rely on you and your staff when I need it.