App is stoopid
It can’t even size the “I’m not a robot” screen so I can sign in…
Junk.
Junk.
Clean email inbox cleaner
I paid the upgrade to delete additional emails and wouldn’t allow me. Wanted me to upgrade further but why if only one account. I cancelled the subscription and lost 29.99 for something that didn’t provide what it said it would. Very disappointed.
Exactly what I needed .......
This is extremely early days as I only downloaded and made the annual sub an hour or so back. But I was directed toit by my best friend Arty (Google AI!) and it does one thing that I have been looking for. I am getting faro too much shoestring generated spam. That's where the same spam arrives dozens of times with sender email changes. So whilst you can block a sender you can't block it when they change the send email address. So this app allows you to block all senders with the subject string eg "second glazing" or whatever. It does it all in the background. I can do a filter on my email server but it is a palaver. This works with my mail app and does that. I'm not certain it's clear from the description hence my detail!
Show more
Does not block adverts
The ONLY reason I purchased this was to block adverts. Using the “from domain” option has no effect. I’m applying for a refund.
Cleaning my mail
I’m grateful to have the ability to remove unwanted emails and it saves so much time I’ve been needing to do this admin
Saved my life
After having a baby, my time was limited and I struggled to maintain my email. Over a year later and I had tens of thousands of emails, which I thought I could ignore, but between the spam were important emails I was missing. A couple of days with this app and minimal effort from me, my inbox is clear, the spam is thinned out and everything is so much more manageable. It seems small, but cleaning up my email was such a game-changer for me.
Show more
UGH
Too often the App won’t open. Last two days it hasn’t opened at all.
Not persistent
After you purchase a subscription for 10 accounts , when you enter and account it disappears at next login and have to reenter the email address. If you have 2 accounts, then you have to do it twice. Very annoying
Big problems
This was good at the beginning but I discovered that it deletes emails that I didn’t authorize to be deleted! This is a huge problem. I am canceling it.
Inutile
T’installes, ça te demande de payer quand tu veux sup tes mails, puis après tu désinstalles ça t’envoie des mails de spam alors que c’est littéralement censé t’aider à nettoyer ta boîte mail. MDR.
Useless app if you don’t pay for it
If you pay for it, it would be a really useful swap, but pretty much anything that they allow you to do without paying for it doesn’t really help much stuff you could do on your own through email app
Also they subscribe you to their emails lol so all I got from this app was a new subscription in my email
Also they subscribe you to their emails lol so all I got from this app was a new subscription in my email
Show more
Disappointed
I’m extremely disappointed with this app. What used to be a straightforward purchase has turned into a cash grab. Features that were originally included when I bought the app are now locked behind a “premium” subscription, and I’ve started getting charged for things that were once free. This feels incredibly misleading and unfair. If I paid for the app, I should not be forced into ongoing payments just to keep using the same basic features. It’s a classic bait-and-switch—get users in, then slowly take away functionality unless they pay more.
The worst part is there was no clear communication or justification for these changes. Just sudden charges and reduced access. That’s not how you treat paying customers. I would not recommend this app to anyone unless you’re okay with being nickel-and-dimed for features you already paid for. Very frustrating experience.
The worst part is there was no clear communication or justification for these changes. Just sudden charges and reduced access. That’s not how you treat paying customers. I would not recommend this app to anyone unless you’re okay with being nickel-and-dimed for features you already paid for. Very frustrating experience.
Show more
BEST EMAIL APP EVER
IT DELETED 17,000 EMAILS IN AN HOUR IT DIVIDES ALL THE EMAILS INTO CATEGORIES AND ITS EASY TO DISCERN WHAT TO DELETE DO MONTHLY 9.99!
I need immediate help
I bought a monthly subscription for 13.49 for 1 email, then I bought for 5 email 26.99 but they never refunded me the 13.49 they owed me back! It’s not been put back in my bank but Apple says REFUND
Not working
I was able to delete mail from inbox (after paying for a month subscription) but after that the app does nothing. I am unable to delete items from trash, and all the app does now is freeze up
Would give 0 stars if I could
Accidentally purchased the Clean Email annual plan (£52.99) via Face ID and reported it to Apple within 30 minutes. I had not connected a single email account, run a scan, or used any features. The service was completely unused.
Despite this, my refund request was refused. My appeal was refused. Even my bank dispute was rejected. The developer says they cannot refund because Apple controls payments, and Apple simply hides behind policy instead of using common sense.
Charging people for a service they never accessed and then refusing a refund is unacceptable. Especially when the mistake is reported immediately and there is clear proof nothing was used.
The app itself may work, but the billing and support experience is terrible. Be very careful with Face ID purchases because once the money is gone, nobody wants to help.
Avoid unless you are 100% certain you want to pay and are happy taking the risk.
Despite this, my refund request was refused. My appeal was refused. Even my bank dispute was rejected. The developer says they cannot refund because Apple controls payments, and Apple simply hides behind policy instead of using common sense.
Charging people for a service they never accessed and then refusing a refund is unacceptable. Especially when the mistake is reported immediately and there is clear proof nothing was used.
The app itself may work, but the billing and support experience is terrible. Be very careful with Face ID purchases because once the money is gone, nobody wants to help.
Avoid unless you are 100% certain you want to pay and are happy taking the risk.
Show more
Be prepared to pay!
This app will do very little unless you are willing to pay for the upgrade.
Fabulous app
I have been using this app for one full year. It takes me 30 seconds each day per email to review and take actions. Results in a nice clean email inbox with junk etc.
I give it 11 out of 10. Fantastic!!!
I give it 11 out of 10. Fantastic!!!
Absolutely Bloody Awful - use with caution
I used this App to clean up my old unread messages and to unsubscribe from specific senders. I selected them manually and did not set up any rules since this seemed overly complicated and potentially dangerous. Unknown to me while cleaning up my Unread messages a blanket rule was created to delete ALL Unread message. This resulted in me not receiving any emails from one of my email accounts for the last 2 weeks. All Unread messages so all new messages were automatically deleted. This resulted in potentially loss of earnings and other important information. It’s also very pricy. If it has been possible to give 0 stars I would have.
Use with caution.
Use with caution.
Show more
Response from developer
Clean Email never performs any hidden or automatic actions — it only does exactly what users select or set up. If an Auto Clean rule was created too broadly (for example, deleting all unread messages), it would simply follow that instruction. We understand how frustrating this must have been, but there are no under-the-hood processes or secret automation. Every action in Clean Email is fully visible and user-controlled, and documentation explains how to fine-tune rules safely.
Louis
Good
