Poor Platform and Support
I downloaded the app on the desktop and paid for the weekly to give it a shot. The “ai” tool offering never rendered any results and the general list offered. I real breakthrough.
I made sure to unsubscribe my card to make sure I didn’t waste any more money on a recurring subscription, but it canceled my entire subscription even though my receipt clearly documenting I had paid for Oct 19- Oct 26th.
I utilized the support feature thinking they would clearly look to make me whole or issue a refund. Tatiana from the support team gave me a single response confirming the subscription was cancelled but assuring me that my access should still be intact for the period I paid for.
I followed up promptly with screen shots showing my access no longer being intact and the receipt with the dates and they have been radio silent for 2 days after
I made sure to unsubscribe my card to make sure I didn’t waste any more money on a recurring subscription, but it canceled my entire subscription even though my receipt clearly documenting I had paid for Oct 19- Oct 26th.
I utilized the support feature thinking they would clearly look to make me whole or issue a refund. Tatiana from the support team gave me a single response confirming the subscription was cancelled but assuring me that my access should still be intact for the period I paid for.
I followed up promptly with screen shots showing my access no longer being intact and the receipt with the dates and they have been radio silent for 2 days after
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557AWL57
Waste of money if you have an Apple email 😡
I bought this app in good faith. A one year subscription. Only after paying did I find out that it does not support Apple Mail email addresses. My email box is as full as it ever was and I’ve wasted a year’s subscription. Not happy. No response at all to several emails to ‘support’. Be warned!!!!
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Pphilipinoz
Response from developer
Thank you for taking the time to share your feedback, and we're truly sorry to hear about your experience. This is not the impression we want to leave with our users, and we understand your frustration. We'd like to make this right. Please reach out to us at support@inboxzapper.com regarding a refund, and we will process your request as quickly as possible. We also apologize for the delayed response to your previous emails — this falls short of the support experience we aim to provide, and we're taking steps to improve our response times. Thank you again for your patience, and we hope to resolve this for you soon.
The only one that works
I’ve tried at least 10 different email cleanup tools, and none of them have done anything close to what this does within an hour. It has scanned through over 50,000 emails and categorize them so it took me less than 20 minutes to delete all the clutter and the spam and unsubscribe. Actually magic.
NSnsa spy
Response from developer
Thank you so much for this amazing feedback! Reviews like this make our day — enjoy your clutter-free inbox!
Asking for a review when I just subscribed gets you one star
Test
Nn0th1ng_r3al
Seamless and Instant!
I’ve tried “organizing & cleaning” apps that attempt to get rid of emails or photos but this app was the most easiest thing I’ve used and I just got ride of all of the subscriptions I didn’t want to be connected to AND it can delete all the emails from it. Two in one job! So worth it.
SSnowSnake89
