Email Cleaner User Reviews

Name: Email Cleaner: Inbox Zapper
Rating: 4.6 (644 reviews)

Email Cleaner: Inbox Zapper

Eclipse Studios

🔧 Utilities

📊 Productivity

Customer Experience

Positive experience61.0% of reviews

Neutral0.0% of reviews

Negative experience39.0% of reviews

~ Based on 41 written reviews from the US App Store.

What users say

Summarized from real user reviews of Email Cleaner. Based on 644 reviews and a 4.6/5 average, it highlights the 9 positives and 9 negatives reviewers mention most about this Productivity app.

Positive things

🚀Quick and efficient email cleaning
👍Easy to use interface
💡Effective at unsubscribing from unwanted emails
✨Handles large volumes of emails
✅Saves time on inbox management
🔒Data security emphasized by some users
🎯Good for organizing subscriptions
💯Highly recommended by satisfied users
🧹Helps achieve inbox zero

Negative things

💸Expensive subscription model
🚫Does not support all email providers (e.g., Yahoo, Apple Mail)
❓Limited free version functionality
📉Smart selection tool not working for some
⚠️Can delete emails users want to keep
❌Unsubscribes not always effective
🐌Slow analysis of emails for some users
🤷‍♀️Poor customer support response
💰Auto-enrollment into expensive plans reported

Is Email Cleaner Safe?

Email Cleaner: Inbox Zapper appears safe based on user ratings. AppsHunter Safety Score for Email Cleaner is 91/100.

This assessment is based on 644 user ratings, with an App Store average of 4.6/5.

Safety Analysis

89.4% of ratings point to a safe experience

3.4% of ratings suggest some concerns

7.1% of ratings point to a risky experience

~ Based on 644 App Store ratings for Email Cleaner.

Is Email Cleaner Legit?

Email Cleaner: Inbox Zapper appears to be a legitimate app. AppsHunter Legitimacy Score for Email Cleaner is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Waste of money if you have an Apple email 😡

I bought this app in good faith. A one year subscription. Only after paying did I find out that it does not support Apple Mail email addresses. My email box is as full as it ever was and I’ve wasted a year’s subscription. Not happy. No response at all to several emails to ‘support’. Be warned!!!!

philipinoz

a month ago

Response from developer

Thank you for taking the time to share your feedback, and we're truly sorry to hear about your experience. This is not the impression we want to leave with our users, and we understand your frustration. We'd like to make this right. Please reach out to us at support@inboxzapper.com regarding a refund, and we will process your request as quickly as possible. We also apologize for the delayed response to your previous emails — this falls short of the support experience we aim to provide, and we're taking steps to improve our response times. Thank you again for your patience, and we hope to resolve this for you soon.

The only one that works

I’ve tried at least 10 different email cleanup tools, and none of them have done anything close to what this does within an hour. It has scanned through over 50,000 emails and categorize them so it took me less than 20 minutes to delete all the clutter and the spam and unsubscribe. Actually magic.

nsa spy

2 months ago

Response from developer

Thank you so much for this amazing feedback! Reviews like this make our day — enjoy your clutter-free inbox!

Asking for a review when I just subscribed gets you one star

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n0th1ng_r3al

2 months ago

Seamless and Instant!

I’ve tried “organizing & cleaning” apps that attempt to get rid of emails or photos but this app was the most easiest thing I’ve used and I just got ride of all of the subscriptions I didn’t want to be connected to AND it can delete all the emails from it. Two in one job! So worth it.

SnowSnake89

3 months ago

Not all emails supported

How you can’t support yahoo emails yet is beyond me. My yahoo is my oldest account that needs a service like this but you don’t support it so this cleaner is useless to me. Weird you support outlook but not yahoo.

Kouyou-chan

3 months ago

I have 10k plus emails and it only analyzed around 2500 and refuses to go back further

Not helpful to clean out inbox

Lunchab

3 months ago

Waste of Money

The smart selection tool to automate the process of cleaning the inbox does not work. Do not pay for this useless app. None of the promised features have worked and my inbox is still a mess, my bank account is lighter from a subscription that doesn’t work.

esotericMN

4 months ago

Response from developer

We're very sorry to hear the smart selection tool didn't work as expected for you — that's not the experience we want anyone to have. Please don't hesitate to reach out to us at support@inboxzapper.com, we would be happy to help.

Get control of unnecessary emails

This tool is great! I have the paid version though. I was sick of so many emails in my inbox (25K). This is helping me clean out my inbox. The app assembles the emails, you click on a group of emails to unsubscribe, then you have the option to delete the respective emails. Ugh, I’m not signing up for anything with this email ever again, after I use this app to clean up my inbox.

Weightwacher

4 months ago

Not working

I have been using the app for a couple weeks. I’ve “unsubscribed” to many emails and those senders keep showing up in my inbox. The app was a waste of my money.

Buddhacitta

5 months ago

Unacceptable terrible communication

I signed up for a year subscription in March to find out that they won’t even take Yahoo Mail as one of the emails. When I had reached out to the support email they couldn’t locate my account. When I reached out to them to search under a different email I received no response. It’s been over a month of no response. Unprofessional. I don’t even use the app because they won’t take my main email. I signed up with my junk email for the account.

belllaboni

5 months ago

Response from developer

We sincerely apologize for this experience — it's very disappointing to hear that our support fell short and that the app left you with such a negative impression. This is not at all the experience we want for our users. Since then, we've worked hard to improve our customer service. If this is still an issue, we're here to help at support@inboxzapper.com.

Expensive

Would be a great app if it didn’t charge a whole year up front or have such a low level of assistance for free version.

Wadeamanda86

6 months ago

Will delete emails that you may want to keep

I have a lot of important emails and this app deleted them even though I never specified such. I want my money back.

WillyPeteM2

7 months ago

Pago e cheio de bot avaliando

Mbbgs171borges

10 months ago

Response from developer

Yes, there is a free limit, but you can discover the service for free! This subscription helps to improve the service and add new features regularly. Don't hesitate to contact us if you have some questions or suggestions (support@inboxzapper.com) Inbox Zapper Team

naos ei

nao sei

oozzii...

10 months ago

Response from developer

Don't hesitate to contact us if you have some questions or suggestions (support@inboxzapper.com) Inbox Zapper Team

Not worth it

Just unsubscribes you, doesn’t actually delete all the emails that have built up. Not much of a time saver.

Foliosis

a year ago

Costs money to make progress

Only gives you 5 unsubscribes and able to delete 5k messages or you have to pay for there monthly membership to do anything else properly

Austin Homack

a year ago

Response from developer

Don’t download unless ur willing to pay $40

You only can unsubscribe from five emails no more than that after that they’re gonna try to get you to pay that subscription fee in order to unsubscribe from emails

qabl0

a year ago

Full function free version

The limitations it on the “free” version made user want to find alternative with a fully functional free version setup instead.
Should set paid version to have optional automatic functions. Needs a 2 - 4 week backup of all modifications to be reviewed before deleting or changing subscriptions or settings permanently.

NemoMiller88

a year ago

Response from developer

Emails Cleaned, Data Secured

I didn’t realize that all of the competitors to inbox zapper are free because they sell your data. I don’t mind paying the small subscription knowing that 1. My data is secure and 2. It’s super user friendly.

JamieTsanders

a year ago

Response from developer

Thank you for this feedback and your support 🙏 Inbox Zapper Team

Good App

The app does exactly what it advertises. It would be nice to have a feature where free users can unsubscribe from 5 lists per week/month instead of being capped at 5 free unsubscribes total

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