False Advertising
Response from developer
Hello, We are very sorry about your experience and that the app did not live up to your expectations. We appreciate you sharing this detailed feedback regarding the photo analysis, the chat interactions, and the reward system, as it helps us understand where we need to improve. Since you mentioned wanting a refund and to ensure no future charges occur, here are the steps to manage this through Apple, as all transactions are handled directly by the App Store: To request a refund from your iPhone: 1. Sign in to reportaproblem.apple.com. 2. Tap or click "I'd like to," then choose "Request a refund." 3. Choose the reason why you want a refund, then choose Next. 4. Choose the subscription, then choose Submit. To cancel the recurring subscription from your iPhone: 1. Open the Settings app. 2. Tap your Apple ID name. 3. Tap Subscriptions. 4. Select our app. 5. Tap Cancel Subscription. If you would like to share any further details or if there is anything else we can assist you with, please write to us at info@coremove.tech Chillio: Life Planner Team
Skeptical at first but now WOW
Response from developer
Hello! Thank you so much for the kind words and the great rating! We are absolutely thrilled to hear that Chillio: Life Planner is helping you stay on task, manage your busy commute schedule, and even make chores fun. Your feedback truly motivates our team to keep improving. If you ever have any questions or suggestions, please write to us at info@coremove.tech. Chillio: Life Planner Team
Scam
Response from developer
Hello, Thank you for reaching out to us. We are very sorry to hear that the app did not meet your expectations and that you are having trouble locating your transaction in your Apple account. Because all subscriptions and transactions are managed directly by Apple through your Apple ID, we do not have access to your billing history or the ability to issue refunds directly. If the charge is not appearing, we highly recommend double-checking that you are signed in with the same Apple ID used to make the purchase. To request a refund from Apple, please follow these steps: 1. Sign in to reportaproblem.apple.com. 2. Tap or click "I'd like to," then choose "Request a refund." 3. Choose the reason why you want a refund, then choose Next. 4. Choose the subscription, then choose Submit. To ensure you are not charged in the future, you can also verify and cancel your subscription by going to your iOS Settings → tap your Apple ID → Subscriptions → select Chillio: Life Planner → Cancel Subscription. If you need further assistance or if Apple is unable to locate the charge, please write to us at info@coremove.tech so we can help you look into this. Chillio: Life Planner Team
False advertising
Response from developer
Hello, We are very sorry to hear that your experience with the app did not match your expectations and that the features did not align with what you saw. We appreciate you sharing this detailed feedback with us, as it helps us understand how we can improve our features and communication. Since you are dissatisfied with the purchase and would like your money back, you can request a refund directly through Apple, as all App Store transactions are managed by them. To request a refund: 1. Sign in to reportaproblem.apple.com. 2. Tap or click "I'd like to," then choose "Request a refund." 3. Choose the reason why you want a refund, then choose Next. 4. Select the Chillio: Life Planner subscription, then choose Submit. To ensure you are not charged again in the future, please also cancel the subscription in your device settings: 1. Open the Settings app on your iPhone. 2. Tap your name/Apple ID at the top. 3. Tap Subscriptions. 4. Select Chillio: Life Planner. 5. Tap Cancel Subscription. If you have any other questions or if we can assist you further, please write to us at info@coremove.tech. Chillio: Life Planner Team
Good to a point
Response from developer
Hi there, Thank you for sharing your feedback with us — we are glad to hear you found the app friendly and helpful, and that the cancellation and refund process was smooth for you. We appreciate your comments regarding the daily limits on the AI cat's responses. To help fund ongoing development and cover the technology costs, the free version does have daily limits, while upgrading to our full subscription plan unlocks unlimited, in-depth conversations and full access to all of the app's tools. Your feedback is incredibly valuable as we continue to refine and improve these limits for our users. If you have any other suggestions or if there is anything else we can assist you with, please feel free to write to us at info@coremove.tech. Chillio: Life Planner Team




