CleanerApp User Reviews

Customer Experience

Positive experience43.2% of reviews
Neutral2.7% of reviews
Negative experience54.1% of reviews

~ Based on 37 written reviews from the US App Store.

Is CleanerApp Safe?

CleanerApp - AI Phone Cleaner appears mostly safe based on user ratings. AppsHunter Safety Score for CleanerApp is 77/100.

This assessment is based on 173 user ratings, with an App Store average of 3.9/5.

Safety Analysis

72.3% of ratings point to a safe experience
5.8% of ratings suggest some concerns
22.0% of ratings point to a risky experience

~ Based on 173 App Store ratings for CleanerApp.

Is CleanerApp Legit?

CleanerApp - AI Phone Cleaner appears legitimate, with a few gaps. AppsHunter Legitimacy Score for CleanerApp is 75/100.

Based on 75 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

I can’t use this program

You keep changing me, but you don’t let me access it. Your system states I don’t have an account, yet you keep changing my account.

Response from developer

Dear customer, We are very sorry that happened to you. Can you please contact the support to resolve this issue? Kind regards, CleanerApp

Kann Abo ebenfalls nicht löschen

Wie schon von anderen Benutzern festgestellt, finde ich die App nicht unter Abos in meinen Apple-Einstellungen. Auch ein Benutzerprofil sehe ich in der App selbst nicht. Wie kann ich das Abo kündigen, das ich ja schon beim herunterladen der App abgeschlossen habe?!

Response from developer

You can cancel your subscription in your Apple ID settings.

Fraud!!!

I never subscribed. They keep charging my card. Stay away!!!

Response from developer

You can cancel your subscription in your Apple ID settings.

Pas facile à vérifier

J’aimerais tester …

Aboverwaltung

Wie findet man die Aboverwaltung?

Response from developer

Tippe in den iOS-Einstellungen auf deinen Namen → Abonnements. Dort verwaltest du alle Abos. In unserer App findest du die Aboverwaltung zusätzlich unter Profil → Abonnement. Bei weiteren Fragen melde dich gern!

Keep away from this app

Nested subscription of $29.99 per month which is very hard to cancel.

Response from developer

Go to Settings → [Your Name] → Subscriptions, select the $29.99/month plan, and tap Cancel. If it's not there, you're signed in with a different Apple ID. Let me know if you still need help!

Cleaner app

Great

Response from developer

Thank you for the high rating.

Clean up

Outstanding

Response from developer

Thank you so much for your kind words! 🌟 We're absolutely thrilled to hear that you had an outstanding experience with our app. Your support means the world to us.

Katrina

Salazar

Response from developer

Thank you for the high rating.

Charlesdouglass

CleanerApp- Al Phone Cleaner

Response from developer

Thank you for the high rating!

Doesn’t do what they claim

It does not do what they are claiming. Liar….

Response from developer

Thank you for your message. Our app is designed to help clean temporary files, caches, and duplicate media.

My Account

Trying to Cancel my account, but Cannot find Anywhere On your site to Do so

Response from developer

You can cancel your subscription in your Apple ID settings.

Clean up

Outstanding

Response from developer

Thank you so much for your kind words! 🌟 We're absolutely thrilled to hear that you had an outstanding experience with our app. Your support means the world to us.

cleaner

easy to use

Response from developer

Thank you for your feedback! We're so glad to hear that you find the app easy to use. Making the experience simple and smooth for our users is our top priority. If you ever have any suggestions or questions, feel free to reach out. Thanks for supporting us!

Good deal

Good product

Response from developer

Thank you for your feedback! We're glad you liked the product. If you have any suggestions on how we could make it even better, feel free to share. Hope to see you again!

CEB

Outstanding and totally excellent so far. Love it. TU

Response from developer

Thank you for your feedback! We're glad you liked the product. If you have any suggestions on how we could make it even better, feel free to share. Hope to see you again!

Cancel

Cancel option is not easily found, I want to cancel this service.

Response from developer

You can cancel your subscription in your Apple ID settings. Kind regards,
Customer Support Team

Freezes

The app constantly freezes

Response from developer

We're sorry for the trouble. Please try force-closing the app, restarting your device, and checking for updates. If freezing persists, uninstall and reinstall (your purchase won't be lost).

Sleazy

No $$$

Response from developer

Thank you for your feedback. We understand that pricing is important. Our app offers a free version with core features, while the premium options help us keep improving the app and supporting future development. If there's a specific feature you'd like to see included in the free version, please let us know — we're always open to suggestions.

Does a little

Was dissappointed with the results. Advertised getting rid of system data which it doesn’t touch. That is the one thing that prevents iPhone updates

Response from developer

Thank you for your honest feedback, and I'm sorry to hear about your disappointment. We completely understand how frustrating it can be when system data prevents an iPhone update. To clarify, our app is designed to clean photo, temporary files, cache, and other non-system data. However, due to iOS security limitations, third-party apps cannot directly access or delete "System Data" (formerly known as "Other" storage), as that area is managed exclusively by iOS itself.