Leaves MUCH to be desired.
NAVY FEDERAL NEEDS TO GET ANOTHER VENDOR. Complicated to set up initially. A pain to log in EVERY TIME. The biometric login does not work most of the time. Does not play well with multiple banks for cross-linking login for planning and awareness needs. The complications of login contributed to me losing $60,000 from not being able to access my data and money.
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Can’t update profile data and addresses
I’ve tried several times in the app on my cell and computer to update profile data and addresses. However, it will not update. I’ve reached out to my advisor as well, multiple times, and got no response. Good application but poor response if you experience issues with the application.
Leaves MUCH to be desired.
Complicated to set up initially.
A pain to log in EVERY TIME.
The biometric login does not work.
Does not play well with other banks for cross-linking login for planning and awareness needs.
Really disappointing.
A pain to log in EVERY TIME.
The biometric login does not work.
Does not play well with other banks for cross-linking login for planning and awareness needs.
Really disappointing.
Face ID Malfunction
Face ID access no longer works.
TP
For what I would use an app like this for, I feel it is perfect. The value of my account is prominent and being able to navigate to the various options is super easy. If I really needed to deep dive into various components of my account, I’m calling my advisor but to check on performance/value/etc. - 5 stars all day. Well done!
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