Clearblue Connected User Reviews

Name: Clearblue Connected
Rating: 2.33607 (122 reviews)

Clearblue Connected

SPD Development Co Ltd

💪 Health & Fitness

🏥 Medical

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Easy as the instructions said

Worked well, had a sync issue but that was easily fixed. Best of luck to you blessed folk out there, and enjoii the ride. It’s gotta be an amazing thing to have a child in such good times globally, probably the best time ever if our recorded history is accurate. Its nothing short of a miracle though to bring someone with intent into this life we share. Your gonna do great, when it really comes down to the wire, people are amazing miraculous creatures after all.

morningstar, lucifer

4 years ago

Only worked ONE cycle

I was hopeful that the amount of money I spent on the kit that would work until I at least ran out of testers, but I guessed wrong! Don’t waste your money!

Trash App- Trash Scale

5 years ago

Controlling!

This app & the stick are fantastic for tracking ovulation. Due to my period not being regular, the app demands to test far too early… I’m not wasting sticks! So I start to test closer to the time I’m estimated to ovulate. The app literally argues with you to say stop testing, too late. It’s infuriating and rude to try to control when I should test.

BencaBaby

5 years ago

Response from developer

Thanks for your feedback, we will pass on your comments to the relevant department. Please note that the app will advise to start testing depending on your shortest cycle. If your cycles are usually longer, you can change your cycle information in the menu. We hope this helps!

Can’t update past days

It’s annoying. The holder works fine and the app is really basic but if you forget to update you can’t go back and add information. So it changes your information. Being able to go back and add stuff would be super helpful.

leedc2790

5 years ago

Love the product and app

Love that I can easily track everything with a app especially with ttc being so crazy. Also love how easy it is to read with the smiley faces. Only thing I wish is that the quality of the test was a bit better I only seem to hit peak days and don’t get any high days. Also the price is high for the product. For that much money wish some pregnancy test came with it. Lastly wish the app had a spot to share pregnancy test results with others.

Niki2000ghdhdh

5 years ago

Response from developer

Thank you for your feedback Niki. We will pass your comments to the relevant department. Please note that it can happen to go from Low to Peak Fertility. We want to reassure you, this is possible, it indicates that the estrogen rise and the LH surge occurred at the same time and when that happens, the holder goes straight to Peak Fertility. We hope this helps!

😭

I was unable to use the app as I never received the wake up Stick to link the stick to my app. Very disappointed this was the only reason for buying the kit. Waste of £20 down the drain

2001becca

5 years ago

Response from developer

We are sorry this happened. Please note that the Connected Ovulation test is sold in a box of 25 test-sticks. If you have purchased a box of 10 or 20 test-sticks, it is likely to be the Advanced digital Ovulation and it does not come with a wake up stick. If you have purchased the correct product, please call us on please call us at 0800 917 2710 and mention your reference number:002131030A, we will be able to help you!

No verification email

I’ve had no verification email. I’ve searched all my inboxes over the past three days. I tried to log in and it told me I’m already registered so I selected ‘forgotten password.’ A prompt said I’d receive an email. I have not received this either. What’s the point in spending £50 on this particular test? Very disappointing that I can’t use the unique function which made this testing kit stand out amongst the others.

Danipoos

5 years ago

Response from developer

We are sorry this happened. We were aware that there were a technical issue, however, this has now been resolved. It can take a bit of time for the email verification to be sent. If you still did not receive your verification email, please call us at 0800 917 2710 and mention your reference number:002127873A. We hope this helps!

Can’t edit cycle

This app needs some serious updates.... If you forget to log your period one day, the app refuses to let you go back and edit/enter a day?! So now it thinks my cycle count is all out of whack. Considering this app’s entire purpose is to track these types of things, you would think it would be more user friendly? I don’t recommend this app.

Dbbold

6 years ago

No verification email and can not get through to help

No verification email has been sent and have been on hold for 20 minutes and still waiting.

Eckie89

6 years ago

Response from developer

We are sorry, it usually takes up to 24h to receive the verification email. If you still did not receive your verification email, please call us at 0800 917 2710 and mention your reference number: 002114734A. We hope this helps!

No verification email

Update - it seems as though the problem has been fixed and I am now able to use. The developer responded to me review which was much appreciated

Unable to use the app as the verification email doesn’t come through. Opted for the more expensive version of the ovulation tests in order to use the app which is pointless now. When is this problem likely to be fixed?

Hm3001

6 years ago

Response from developer

We are sorry this happened. We were aware that there were a technical issue, however, this has now been resolved. If you still did not receive your verification email, please call us at 0800 917 2710 and mention your reference number:002103238A. We hope this helps!

Don’t Bother Downloading

Prime time for me to start using this app today and I tried signing up days ago so I’d be ready. I haven’t received my verification email after requesting it over 20 times across two different emails. Absolutely gutted. Biggest waste of money!

ZERO STARS

Harriett Crocker

6 years ago

Response from developer

No email verification

They have this issue since mid September! It's just a verification email. And they don't know when it will be sort it. This product is more expensive because you can use the app and they tell you that you can still use them without the app. It's ridiculous.

azhr123

6 years ago

Response from developer

I can’t even get in the app

I have waited a whole day for my verified email to come through! I can’t even find any help for support with this or sign up with a different email to see if I can have better luck with another one. Could someone please fix this issue?

RB.3

6 years ago

Response from developer

C

I specifically bought this product as I was really keen to use the app. I have not been able to sign up to even log on to the app for the past ten days however!! So whilst I have the product I am not able to use it alongside the functionality of the app. This is incredibly disappointing and frustrating!! I understand there is an issue with a third party but I wish there was some other way to fix this so that I can actually use the app!!

C 623

6 years ago

Response from developer

Can’t verify email address to use app!

Terrible app,been trying for 4 days to verify my email address to no avail! And still no email received from app to do this! Disappointed.. wasted my money and should have bought a normal test kit

Ll0yd25

6 years ago

Response from developer

We are very sorry for the issue you have experienced with verifying your new account. We are aware that there is an issue with one of our suppliers that is affecting verification e-mails and we are working hard to resolve this. In the meantime, you can use your Holder and test sticks without connecting to the app, to identify your fertile days. Once your account is verified, all the data can then be transferred from your Holder to the app.

App OK, Product Seems Faulty

I was excited to use the Clearblue Ovulation test when I first got it. It worked well for my first two cycles. On my third cycle, it went from low to high and never reached peak. I decided to test it on water on the 7th day, after 6 days straight of high. It read high on that test. There is no way water can be fertile. I tried calling the 1800 # during normal business hours but they were not accepting calls. This product may need more upgrades to work out some kinks. I had to move on to a different ovulation test altogether that allows for less technological errors. I can’t afford to waste any time on faulty tests.

CathytheGreat1

6 years ago

Response from developer

We are sorry that you felt that test did not work. Your results are personal to you as every woman is unique. When High Fertility is displayed, it means that the holder has detected an oestrogen rise. The holder is an electronic device that has a program, from the 1st day of High Fertility; the holder will carry on showing you high fertility every day until it detects the LH surge. So you can put it water or any other liquid, the holder will not go back to Low. We advise that you stop testing after 9 days of High. We hope this helps!

Compare tab removes day display when scrolling

Hi the app is pretty good, but when you select the compare tab and scroll the data from previous cycles which shows the day of peak fertility disappears. Please fix this issue. If you go to another tab and then come back to compare it shows the days but as soon as you scroll it disappears.

np3030

6 years ago

Response from developer

Thanks for your feedback, we will pass on your comments to the relevant department.

So far so good but with a suggestion

First month using and so far so good but it would be really handy to have a section where you can write notes for each day. It would allow input of symptoms to compare each cycle and see if anything is different

perryla-

6 years ago

Stopped working and lost data

App stopped opening at all... lost all my data... not impressed at all!! If I delete and reload it’s to start all over... lucky I was tracking with another brand too... but I’ll stick with that one now!!

S33MHT

6 years ago

Response from developer

We're sorry this happened. We know this is an important time in your life and would like to learn more so we can help. Please call us at 0800-917-2710 and mention reference 002083450A. Please have your test and packaging handy. We're open Monday through Friday from 07.00-15.00 and will be glad to assist you. We'd love to hear from you!