Clearplan+ User Reviews

Customer Experience

Positive experience30.8% of reviews
Neutral7.7% of reviews
Negative experience61.5% of reviews

~ Based on 13 written reviews from the US App Store.

Is Clearplan+ Safe?

Clearplan+ has mixed safety signals based on user ratings. AppsHunter Safety Score for Clearplan+ is 69/100.

This assessment is based on 30 user ratings, with an App Store average of 3.4/5.

Safety Analysis

60.0% of ratings point to a safe experience
3.3% of ratings suggest some concerns
36.7% of ratings point to a risky experience

~ Based on 30 App Store ratings for Clearplan+.

Is Clearplan+ Legit?

Clearplan+ appears to be a legitimate app. AppsHunter Legitimacy Score for Clearplan+ is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Mmm I like it

There’s new tools and accessibility features inside of clearplan+ that makes it much better and more useful than the original platform. If you can’t find them; you’re not using the platform to the best of its ability.

Response from developer

We are so happy you're loving it! We appreciate the feedback.

Not working

This app will NOT open & this is the app in need for work . It’s been down for me going on my 2nd week. Please help

Response from developer

We are very sorry to hear that the app will not open and has been down for two weeks. That sounds incredibly frustrating, especially when you need it for work. We understand how important it is for the app to be reliable, and we want to get this fixed for you immediately. To properly diagnose and resolve this kind of persistent technical issue, we need to gather some specific details about your device and the error when the app fails to open. The fastest and most efficient way to do this is by speaking with our technical support team directly. Please call us right away at our dedicated support line so we can troubleshoot this live and restore your access to the app as quickly as possible. Support Phone Number: 817-204-0298

Cluster map is terrible

The new cluster feature isn’t what anyone in the industry asked for. This is a terrible update. Of course, the devs couldn’t care less about what paying customers think. Shame on RDN

Response from developer

Hi Garry! We’ve released a fix for the clustering issue. Please update your app, and your map should return to the normal view. If at any point you’d like to turn clustering back on, you can easily do so from the settings menu.

Horrible

The old clearplan was a million times better. New accounts will not show up. After checking in to accounts they do not change. The layout of the app is overly complicated for no reason. Just horrible

Response from developer

Thank you for your honest feedback. We’re sorry to hear that the new version of Clearplan+ isn’t meeting your expectations. We understand how important it is for accounts to display correctly and for the app to be user-friendly. Our team is actively working to improve the overall experience. If you’d be willing to share more details, please reach out to us at 817-204-0298, email: support@recoverydatabase.net or chat us in the app — we’d love to help resolve this for you.

No good

New app design is SERIOUSLY FLAWED! Needs immediate fixes. Constantly and slowly refreshes on its own. Map disappears but icons are visible. Basically no Vehicle info anymore. Developers should be FIRED!

Response from developer

Thank you for submitting this feedback. Please send your current app version to us for investigation on this issue so we can work on resolving this for you. Please contact us at support@recoverydatabase.net or by phone 817-204-0298.

Slow and locks up

This app runs extremely slow and tends to lock up, especially the last few days it’s made it really nearly impossible to even use it. It may be OK if you only have 1000 accounts but anything more than that it tends to not have enough buffer space

Response from developer

We appreciate your feedback and would like to learn more details on the errors you are reporting. Please reach out to us at 817-204-0298 or email at support@recoverydatabase.net.

New app…old problems…and new ones!

Both apps have map issues when routing, I’m so sick of hearing the voice when I try and check in. The voice specifically interrupts music streaming and makes it so it skips and won’t play right. Never had I had any app interfere with music streaming before. You’d think you’d want to make it easier for people who are mostly using this in a mobile setting.

On the note of making things worse…WHY did you change it on the new app so that the pertinent infortmation is now the smallest text on the whole page. Again, you’ve made it very clear you had no intentions to design an app made for ease of use in a mobile setting.
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Response from developer

Your satisfaction is important to us and we apologize for the issues you've had with the app. Our team would like to obtain more details to get these issues resolved for you. Can you please reach out to our support team by phone at 817-204-0298, email at support@recoverydatabase.net or you can also chat us in the app.

Terrible new app

This app redesign team needs to be fired, you can’t read the license plate number because its font is too small, there are hardly ever any stock photos of the cars, you can’t use the map in any good fashion because it can’t load and is laggy just overall terrible quality

Horrible accuracy, wow really know to make us drivers crazy

The time y’all spend developing for y’all’s resources and capitalizing on efforts, y’all leave us drivers in the dark with innovation

Icons

Love the new app but on here you can’t see the green icon with the eye. Wish they would fix that

Horrendous

I can’t see how they could possibly make this app worse. I’ve used clearplan for 5 years and have never had any issues out of it. This new app is the slowest, buggiest app I now have.

Clear Plan+

Good and efficient

Clear plan -+

This apps is faster and more convenient thank you