Mmm I like it
Response from developer
We are so happy you're loving it! We appreciate the feedback.
Not working
Response from developer
We are very sorry to hear that the app will not open and has been down for two weeks. That sounds incredibly frustrating, especially when you need it for work. We understand how important it is for the app to be reliable, and we want to get this fixed for you immediately. To properly diagnose and resolve this kind of persistent technical issue, we need to gather some specific details about your device and the error when the app fails to open. The fastest and most efficient way to do this is by speaking with our technical support team directly. Please call us right away at our dedicated support line so we can troubleshoot this live and restore your access to the app as quickly as possible. Support Phone Number: 817-204-0298
Cluster map is terrible
Response from developer
Hi Garry! We’ve released a fix for the clustering issue. Please update your app, and your map should return to the normal view. If at any point you’d like to turn clustering back on, you can easily do so from the settings menu.
Horrible
Response from developer
Thank you for your honest feedback. We’re sorry to hear that the new version of Clearplan+ isn’t meeting your expectations. We understand how important it is for accounts to display correctly and for the app to be user-friendly. Our team is actively working to improve the overall experience. If you’d be willing to share more details, please reach out to us at 817-204-0298, email: support@recoverydatabase.net or chat us in the app — we’d love to help resolve this for you.
No good
Response from developer
Thank you for submitting this feedback. Please send your current app version to us for investigation on this issue so we can work on resolving this for you. Please contact us at support@recoverydatabase.net or by phone 817-204-0298.
Slow and locks up
Response from developer
We appreciate your feedback and would like to learn more details on the errors you are reporting. Please reach out to us at 817-204-0298 or email at support@recoverydatabase.net.
New app…old problems…and new ones!
On the note of making things worse…WHY did you change it on the new app so that the pertinent infortmation is now the smallest text on the whole page. Again, you’ve made it very clear you had no intentions to design an app made for ease of use in a mobile setting.
Response from developer
Your satisfaction is important to us and we apologize for the issues you've had with the app. Our team would like to obtain more details to get these issues resolved for you. Can you please reach out to our support team by phone at 817-204-0298, email at support@recoverydatabase.net or you can also chat us in the app.
