David K
Great job keep it up
Moving my money elsewhere because your Zelle relationship does not allow me to use it
I have been with Clearview Federal credit union since 1996 when it was US Air FCU. Due to the relationship with Zelle, for some reason, my Zelle account has been locked, and Clearview cannot get it unlocked. They tell me that it has something to do with the relationship with Zelle. I use the Zelle application on a regular basis and this is making it impossible for me to do business with Clearview any longer. I would love to stay, but this particular feature is the reason I’m leaving.
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Amazing
Great Bank , the best of all !!
The best bank ever
I was with PNC Bank since I was 18, so that was 30 years. This bank helps you build a egg nest , the app is easy to work with. They also have a live representative you can use at the ATM if you need help. I feel like a valued customer at this bank.
Feedback
Great banks
Posting!
The way this bank posts is insane. Always getting courtesy pay fees etc.
Easy to use
The app is easy to use. Great resource.
Won’t stop
Asking me how I want to rate it every day is very annoying
Best of the Best
Best Credit Union ever
Garbage
App crashes almost every time i mobile deposit a check.
Incompetent
Difficult to work with- incompetent- I don’t want to face time - I just have a very simple question. Their customer service hiring practices appear to based solely on DEI not merit.
Great sight
Very nice and intuitive.
No Nonsense
full of features and very stable. if you’re banking with Clearview then trust and believe, you want this app
Highly recommend
Great place to deal with, always friendly people that truly do what they can to help out.
Bad
My paycheck is always late
Poor Customer Sevice
When I phone in and have a simple question- I don’t want to speak with a so called “customer advocate” (a made up name ) .
Additionally, I certainly don’t want to have video conversation either.
I just want to speak directly to a bank teller- it’s that simple. Stop trying to reinvent the banking business - Clearview management and leadership, do the right thing and listen to what your customer wants- stop wasting my time when I phone in - do better Clearview.
Additionally, I certainly don’t want to have video conversation either.
I just want to speak directly to a bank teller- it’s that simple. Stop trying to reinvent the banking business - Clearview management and leadership, do the right thing and listen to what your customer wants- stop wasting my time when I phone in - do better Clearview.
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Beware of Early Pay
I really wanted to enjoy being a member here, but despite the impressive technology, sleek app, and convenient virtual tellers, Clearview is far behind the times when it comes to processing direct deposits. At my previous bank and credit union, direct deposits were handled electronically and showed up in my account within minutes.
With Clearview, my employer sends the deposit on Tuesday night, yet it doesn’t post until Wednesday evening—not Wednesday morning. When I asked why, I was told that Clearview manually processes direct deposits. It’s 2025—why would a financial institution manually handle something that’s already transmitted electronically?
I like Clearview as a credit union, and I’ll likely keep my savings account open, but I’m closing my checking and returning my direct deposits to my previous bank. I truly hope Clearview modernizes this process. If they do, I’d be more than happy to bring my checking back.
With Clearview, my employer sends the deposit on Tuesday night, yet it doesn’t post until Wednesday evening—not Wednesday morning. When I asked why, I was told that Clearview manually processes direct deposits. It’s 2025—why would a financial institution manually handle something that’s already transmitted electronically?
I like Clearview as a credit union, and I’ll likely keep my savings account open, but I’m closing my checking and returning my direct deposits to my previous bank. I truly hope Clearview modernizes this process. If they do, I’d be more than happy to bring my checking back.
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App Unresponsive
The app never works on my phone, always unresponsive and doesn’t open.
Exceptional service
We absolutely love Clearview. They have been wonderful to us over the years if we’ve gotten into any financial troubles, they’ve suggested things for us that have helped us tremendously get back on track. Wonderful service wonderful company.
Update Took Out a Key Thing
On a recent update, they removed the ability to see PENDING CHARGES in my accounts. So if the available balance and current balance aren’t the same, I can’t see what is pending. PLEASE FIX THIS CLEARVIEW!!!
