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Cleveland Clinic Express Care

Cleveland Clinic Express Care

by The Cleveland Clinic Foundation

2.6K ratings
83 reviews
🏥 Medical

Archived App (Last seen on 9 Jun 2026)

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

Released
July 25, 2017
Updated
May 12, 2026

Developer

The Cleveland Clinic Foundation
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Cleveland Clinic Express Care screenshot #1 for iPhone
Cleveland Clinic Express Care screenshot #2 for iPhone
Cleveland Clinic Express Care screenshot #3 for iPhone
Cleveland Clinic Express Care screenshot #4 for iPhone
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Reviews summary↘︎
⭐83
Reviews↘︎
🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦~ in 1 year
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About

Access 24/7 virtual healthcare from your smartphone or tablet. Get diagnoses, treatments, and prescriptions without an appointment. This service is secure, confidential, and can be used by the whole family.

✓24/7 virtual care access
✓Diagnosis and treatment
✓Medication prescriptions
✓No appointment needed
✓Family use (ages 2+)
✓Secure and confidential visits
✓Apple Health integration
Show original description

What users say about Cleveland Clinic Express Care

Reviews of Cleveland Clinic Express Care are mostly positive: the Medical app is rated 5.0/5 from 2.6K App Store ratings. What users like most: convenient and accessible, friendly and knowledgeable providers. Top complaints: glitchy video/audio connections, concerns about insurance coverage and billing. Summarized from real user reviews.

Positive things

  • 🚀Convenient and accessible
  • 👍Friendly and knowledgeable providers
  • 🚀Quick and efficient visits
  • 🚀Saves time and travel
  • 👍Great for follow-up appointments

Negative things

  • 🐛Glitchy video/audio connections
  • 🔒Concerns about insurance coverage and billing
  • 🔒Limitations on prescribing abilities for out-of-state patients
  • 🐛Inconsistent user experience when switching providers
See all reviews

What's New in Cleveland Clinic Express Care

12.23.200

May 12, 2026

Performance enhancements to increase reliability and speed

User reviews

Most RecentHighest RatedLowest Rated

Fantastic!

This was quick and easy, and dare I say a total pleasure! Easy, convenient and friendly service.
JJdelaronde

So fast and easy

It was my first time using the service, and I had the pleasure of dealing with Monica. She was extremely friendly, clear with her communication, and made it a very easy and comfortable experience for me. I truly didn’t realize it would be so user-friendly and fast. I will definitely recommend this service. Thank you.
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Sscrjc123

Very convenient

Highly recommend
Sscottobotto

Excellent first experience

The virtual visit worked very well and I was able to get my concerns addressed very easily.
Nnjg1962

Can’t live without it!

Most amazing service and team that ensures I am taken care of across Canada
NNotlnanna
See 78 more reviews

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User experience

🐞

Reported Bugs

3 issues

Providers unable to connect or dropping calls

Bug

Issues with insurance coverage and billing

Bug

Inability to prescribe certain medications remotely

Bug
✨

Requested Features

4 requests

Ability to access medical history and past visits

Feature

Option to choose preferred provider

Feature

Improved accessibility for low-vision users

Feature

Seamless integration with primary care providers

Feature

FAQ

What is Cleveland Clinic Express Care Online?

Cleveland Clinic Express Care Online provides 24/7 virtual healthcare services through your smartphone or tablet. You can connect with a healthcare provider for a diagnosis, treatment plan, and medication if necessary, all without needing to schedule an appointment.

What conditions can be treated with Express Care Online?

The service treats many common conditions, including cough and cold symptoms, sinus infections, allergies, rashes, and pink eye. Many Cleveland Clinic providers also offer virtual follow-up visits for select patients.

How much does a visit cost?

A visit costs $65 or less, and many insurance plans are accepted. This cost-effective option can save you time compared to an in-person visit.

Is my health information secure?

Yes, all visits are secure and confidential. If you use Apple Health, you have the option to share your health information, such as heart rate, blood pressure, and temperature, with the provider during your virtual visit.

Who can use this app?

This service can be used by your entire family, including children as young as 2 years old. It's designed for anyone seeking quick and convenient medical attention for common ailments.