cleveland.com User Reviews

Customer Experience

Positive experience27.2% of reviews
Neutral9.7% of reviews
Negative experience63.1% of reviews

~ Based on 103 written reviews from the US App Store.

What users say

Is cleveland.com Safe?

cleveland.com appears safe based on user ratings. AppsHunter Safety Score for cleveland.com is 90/100.

This assessment is based on 11,246 user ratings, with an App Store average of 4.5/5.

Safety Analysis

87.7% of ratings point to a safe experience
5.7% of ratings suggest some concerns
6.6% of ratings point to a risky experience

~ Based on 11,246 App Store ratings for cleveland.com.

Is cleveland.com Legit?

cleveland.com appears to be a legitimate app. AppsHunter Legitimacy Score for cleveland.com is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Buggy

It’s great that you added an ability to enlarge text. But you didn’t actually bother to test it. Otherwise you’d see that titles don’t actually wrap to fit the mobile window properly.

Local community news (sun messenger, for example) is still really hard to find. I’d think a local newspaper would make it easy to find local news.

And if I’m paying for this why are you serving ads? :(
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Nope

not even going to complain about how much of it is behind a paywall now. That part I get. The part that makes this app so bad is that it frequently crashes without even opening, and when it does open moves painfully slow.

Keeps getting worse.

6/29/26: Months after the below review, is that it’s gotten worse! I will keep dating comments to keep track.

I really want support local news coverage, but Cleveland dot com wants to chase me away. Aside from the poor news coverage and an increasing reliance on AI slop, the app is less and less functional. When my subscription is up, I’m done.
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Uninstall, reinstall

I was having a lot of trouble with this app. It was really slow to load, and sometimes it wouldn’t do that. Made sure it was updated, didn’t help. This went on for months. Finally, uninstalled and then reinstalled. Works normally so far.

Worst app by far

The 1 star is for content, which I enjoy and pay for. What’s frustrating part is this app doesn’t let you get to the content. It’s slow, locks up and constantly tests your patience to use.

Keeps getting worse.

I really want support local news coverage, but Cleveland dot com wants to chase me away. Aside from the poor news coverage and an increasing reliance on AI slop, the app is less and less functional. When my subscription is up, I’m done.

Slowest app ever

It takes forever to launch and load pages.

Hello? Developers?

This is the worst app on my phone in terms of performance. Any time you click on something, there’s a waiting period before it responds. You’ll think it didn’t register your tap and you do it again only to find out that it was just delayed and now, because of the 2nd tap, you’re in a story you never meant to click on.
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Their app works HORRIBLY

Click on an article and it’ll either throw you back to your Home Screen, spin for a long time and then say “fetching post”, make you wait some more, then either throw you back to Home Screen, bring up the wrong article or - oh so rarely - bring up the right article. I’ve written to the 5 times about this. No one helps, no one cares.
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Extremely slow

The app is incredibly slow to respond. You tap an item, and you may have to wait 5-10 seconds for a response. You’re better off using the website.

SLOW, VERY SLOW!!

The app takes minutes to open. Latest updates have made it garbage to open it and use it quickly. Please fix this issue already

Slow to respond

This isn’t about the content but about the app itself.

You click to open the app and you have to sit there staring at nothing until it finally loads. You click on a category in the menu and nothing happens. Thinking it didn’t register the click, you do it again and find yourself in a story. That’s because it did register the click, it was just really slow to load, and you’ve inadvertently clicked on a story. So you have to back out and do it again.
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Poor performance

Seems to lockup my iPhone. Affects other apps too with sluggishness until I kill it.

Slower than molasses in January

Takes forever to load.

Keeps crashing

I have a tough time getting the app to load then once loaded it crashes. Being out of town I still enjoy the writer’s but it’s getting tough to continue using.

Zero customer support

I’ve emailed three times my Content will not download. I’ve done everything to try to fix it.
Though I will say they are very good at charging you every month even though this is the worst app ever. I live out of town. It’s the only reason I’ve put up with it so that I can read about the city I love but it’s time to cancel the subscription.
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iPad

Long time user of app, primarily because of sports teams. But this app is the most clunky, frustrating app I use as a paying subscriber. The channel selection works once, then I have to get out of app and go back in. One thing that always works great though is their offers for discounted subscriptions and ads.
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Nope

Too liberal. Can’t stand it anymore.

SLOW, VERY SLOW!!

The app takes minutes to open. Latest updates have made it garbage to open it and use it quickly.

Less than mediocre.

Lots of annoyances, but perhaps the biggest one is that when you click on a another story below the one you just read, the link takes you out of the app to a browser and wants you to sign in there. Utterly ridiculous.