Can't sign in (don't judge the spelling)
I try to get in cli it just don't work try many times and still don't work even for the trail every time I do the same thing it takes forever and say timeout error like is the something wrong with it so DO NOT SURCRIBE!
Do not get free trial unless you intend to purchase
There is no way to cancel the free trial before being charged an annual subscription fee. There is only an email for support and still no response and I’ve since been charged.
They will not refund
Went past the trial, never opened the app and they charged for a year membership and will not refund and cancel
So hard to connect to a tv
Other things can chromecast no problem, but anytime I try a class, it’s too small on my phone and I can’t get it to connect to my tv.
Customer support wasn’t able to help me, and I wish I could get a refund 😝
Some beginners classes go over like 20 steps before they recap too- hence the 1 star.
Customer support wasn’t able to help me, and I wish I could get a refund 😝
Some beginners classes go over like 20 steps before they recap too- hence the 1 star.
Horrible customer service
Do not consider this app. We did one class that was mediocre at best. They have the absolute worst customer service and issue zero refunds, including for a death in the family (with proof of death certificate) when app auto renewed. I have never had an issue with ANY app like this. Customer service was unhelpful and insulting. No help after many emails. I don’t want anyone to have an awful experience like mine. It’s a dancing app. It’s suppose to bring joy. What a joke.
Do not join the free trial. It upgrades automatically to a full year subscription. You cannot cancel anywhere but a specific spot on the app that is very hard to find (on purpose). Horrible, horrible experience. I would do zero stars if I could. It is a rip off and they are okay with that.
Do not join the free trial. It upgrades automatically to a full year subscription. You cannot cancel anywhere but a specific spot on the app that is very hard to find (on purpose). Horrible, horrible experience. I would do zero stars if I could. It is a rip off and they are okay with that.
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