Review
I tried to create a log in and the system tells me this website doesn’t exist.
It’s clear they’re just making lists of emails and selling them.
It’s clear they’re just making lists of emails and selling them.
Convenient way to see energy usage
ClimateResponse makes it easy to track my daily kWh usage by day, week, or month
App is unusable
After installing the most recent version I was able to login. However after being asked to verify my information I get a blank screen. I don't see any way to use this app. The link to the website version sent in the Power Saver Rewards Program email does the same thing ending up on a blank page.
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Worthless. Awful developer support
The app constantly shows errors and displays no data. Clicking support say phone or email the developer, but that information is not listed anywhere in the app, and so far, I cannot find a source. Very helpful-NOT. Other complaints here are told to update the app. It’s at the latest version and I have seen no updates.
If this was not associated with our power company, I would list this app and developer as a scam.
If I’m supposed to get “rewards”, I have seen zero in almost a year.
If this was not associated with our power company, I would list this app and developer as a scam.
If I’m supposed to get “rewards”, I have seen zero in almost a year.
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App worthless
I can login but it just says it takes “several days to access my usage data.” This has been occurring for at least a month.
Response from developer
Dear Customer, please reach out to our customer support team so we can look into this specific issue with your app account.
Broken
Will this app ever work? I can’t move past the login screen. Yes, I have the latest version.
Response from developer
Dear App User, if you are still experiencing the issue please contact our customer support, so we can provide a solution.
Useless App by PG&E
App does not work. Screen is blank when I try to sign in. Was in contact with PG&E about the problems but no fixes put in place.
Concerned about this company having access to my data and since the app does not work, I cannot stop the access.
Horrible support, vendor does not respond.
DO NOT USE THIS APP.
Concerned about this company having access to my data and since the app does not work, I cannot stop the access.
Horrible support, vendor does not respond.
DO NOT USE THIS APP.
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Response from developer
Thank you for your feedback and we are sorry that you are experiencing issues with the app. Please install the latest version of the app that addresses the fix.
Doesn’t work
App doesn’t do anything. Nothing happens when I click on “Get Started“.
Response from developer
Thank you for raising this issue. Please update the app to the latest version which includes a fix for the issue you were experiencing.
App not working
I cannot get pass the Welcome page. I’ve tried restarting my phone, closing and reopening the app, and deleting the app and reinstalling it. The app does not work. I am using an iPhone 12 with iOS 16.5. Please help me resolve my problem.
Response from developer
Please try updating to the latest version. We apologize for the inconvenience.
Worthless
This app is worthless. It worked when I first installed and enrolled. I had to change my email password and ever since have the apps just opens to. Blank page and never shows any data. I tried using my old email address and of course the app replies that it is an invalid email.
I tried reaching out to my utility company and the said it was not their issue to resolve.
I also have never been able to find any means from Olivine in which to resolve this problem.
I tried reaching out to my utility company and the said it was not their issue to resolve.
I also have never been able to find any means from Olivine in which to resolve this problem.
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Response from developer
Thank you for the feedback. Please update the app to the latest version, which has a fix for the issue you are describing.
